"This was overall a good experience, although not without its disappointments. The best aspect of the hotel was its old-fashioned customer se..."
About the hotel
Located just minutes from St. Helier's town centre and the famous Howard Davis Park this popular family owned hotel offers excellent service and value for money. Comfortable rooms feature TV, hairdryer and tea/coffee trays with lift access to all floors.
Outdoor heated pool, coffee shop, bar and large free car park make the Norfolk a great base from which to explore Jersey.
- 24 Hour Reception, Cots available, Tea/Coffee making facilities in each room, Hairdryer in each room, Wake Up Call Available, Porter, Ground floor bedrooms, Lift to all floors
- Car parking available onsite, Airport Shuttle
- Wi-Fi Available, Wi-Fi Available In Public Areas
- Restaurant, Bar
- Outdoor Pool, Table Tennis
- In Room Entertainment
Useful Info Show/hide
- Up to 11 years old
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
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0% would recommend it to a friend
Plenty of positives but not worth the money.
This was overall a good experience, although not without its disappointments.
The best aspect of the hotel was its old-fashioned customer service and the effort they have put into the foyer and communal areas, which are very welcoming. Unfortunately, my room was not of the same standard: it was very plain, and I didn't exactly look forward to returning after a day out as it had no atmosphere.
The hotel can't help the narrow streets in which it is located, nor the noise which comes from St Helier on a weekend, but renovation of the rooms could make a real difference, perhaps some warmer colours on the white walls, or better soft furnishings. I might not have minded if it was the cheapest option in St Helier, but I paid over £100 for the room, hoping for a nice treat while staying in Jersey. Another factor was the noise which came from the hotel bar. They have a live singer on a Friday. I could hear every word from my first floor room; personally I didn't mind but it would be no good if you wanted an early night. Parking is available but not easy to find, and I personally found it very stressful having to park temporarily on the street in order to run in to the hotel and ask where to take my car, which involved ignoring a no entry sign on a one way street that I had to drive past twice in before I finally got there. The location of this hotel is very good. In Jersey short distances seem longer to the locals as they are used to a small sense of perspective. In reality it is a 8-9 minute walk into town, which is fine. Some nice restaurants, cafes and corner shops are even closer than that. St Helier is a nightmare to drive around though. The staff are all very professional and polite; they will go the extra mile and help you with anything. Finally, I would have preferred a bath in my room, rather than just a shower. I imagine most of the other clientele would agree, being mainly in their seventies and older.