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Reviews - The Z Hotel Liverpool


2, North John Street, Liverpool, L2 4SA

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (78)

99% would recommend it to a friend


Customer service

Food quality

Room quality


  • simon H

  • April 2015

The Z Hotel Liverpool

Everything spot on.

Just as expected.

  • Steven Jenkins

  • April 2015

Key card

I think it would benefit guests to explain how to use the key card to gain entry to room.

Hotels gave there own system, so would have been nice to know rather than guessing.

  • Alan A

  • April 2015

Good service from pleasant staff

The room was basic but clean the only problem being a noisy air system which is clearly necessary because the hotel rooms windows are panelled out therefore some air movement system is vital.

Once reported , the staff very quickly sent a very polite and amiable chap to service the system and this reduced the noise to a level which allowed sleep without earplugs though the noise was still quite noticeable. However I would book to stay there again, as the value for money was good and the hospitality was very good with a free glass of wine and cheese & biscuits available each evening. On our two night stay, we tried the wine & cheese on the second evening of our stay and it was quite pleasant.

  • Richard Ayre

  • March 2015

Don't judge it from outside

It's a smart idea.

Take a sixties office block in need of demolition, take the top few floors and one of the lifts, and fit a hotel inside the outer skin. Inside you get smart, fairly basic, but modern rooms with comfortable beds, good Sky tv, and a reliable bathroom. And right in the heart of town, next door to the Cavern area, and five minutes walk from the riverside. The downsides: the single lift can be a cause of frustration; our towels looked freshly laundered but smelled too bad to use; and we were given a disabled-access room which meant the bed was fixed up against the window to make more space, but not good for the one sleeping to the left. Oh yes - and just one single electric socket - either bring an adaptor or don't expect to charge a heap of mobiles. Otherwise great: friendly, efficient, and the wine and cheese happy hour is a nice marketing touch.

  • Joan H

  • March 2015

The Z Hotel Liverpool

Excellent value for money!

  • Lyndsey M

  • March 2015


Very helpful cheerfully staff.

  • victoria s

  • March 2015

Excellent city center hotel

This hotel is ideally placed in the city center, a few minutes walk to the Cavern bar and Liverpool One shopping center.

Would definitely stay there again.

  • Alex Roberts

  • February 2015

The Z Hotel Liverpool

Very good.

Extremely polite service and rooms were spectacular, definately going here again.

  • M Campbell

  • February 2015

Brilliant hotel!

We hadn't heard of this hotel until we searched on laterooms, all of the previous reviews had said how lovely it was and they weren't wrong.

Will definitely be staying here again, the staff were helpful and friendly. The room was so clean and I loved the how it had been styled.

  • Ian H

  • February 2015

Excellent Experience

Pleasant staff, very clean and modern room.