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Reviews - Novotel Newcastle Airport



Price From 117.58 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (46)

87% would recommend it to a friend


Customer service


Food quality

Room quality


  • d gregory

  • October 2015

Fantastic 1 NIGHT stop over

Great experience.

  • Andrew C

  • August 2015

Great if fully able bodied

I had requested an easy access room due to my disability and the need for walking sticks..

I needed a shower with handrails and did call ahead of journey to get this but did not get this and meant I had to shower with difficulty sitting on the floor of shower...

  • Roz W

  • August 2015

Comfortable and good value

Comfortable room, lovely shower, good choice of breakfast.

The kids loved it. They were disappointed we didn't have time to use the pool.

  • Sam D

  • April 2015


Worst nights sleep ever

  • K Barr

  • April 2015

Novotel Newcastle Airport

Great location was much nicer than 3* given.

Lovely pool amazing breakfast and good sleep each night.

  • neil m

  • April 2015

A Basic Overnighter

The hotel could be cleaner; room carpets were stained, rough industrial basic standard and need replacing etc.

- and this is advertised as an Executive Room. The room design and space was excellent but bland and unclean carpets made it unpleasant. It is a place that appears popular with stag and hen do's which might account for the carpets stains. Also a barking dog in a nearby room did not make things enjoyable. Extra added cost of parking the car is not good and was not clear at time of booking which just indicated car parking available.

  • David P

  • March 2015

OK room but lacking in refinement.

Stayed for three nights and generally a comfortable experience and well positioned for our purposes.

We paid extra for an executive room but were disappointed with what was on offer:

1. No housekeeping for three days except for coffee/tea being refilled and waste basket emptied. Bed not even made or pillows fluffed up. 2. The bedside lights are useless for reading - dim and below the level of the bed. 3. Hanging space is less than a foot across and some of that space is taken by the ironing board. One drawer and two small, square cupboards meant that our clothes stayed in the cases. One of the cupboards is so high above the hanging space that one needs to stand on something to get to it. 4. Room is badly designed in that a two seater sofa is in such a place that the bed is pushed up towards the en-suite so it can't be accessed without squeezing past the door in order to open it. Glass doors also mean that with the light on it disturbs the sleep of the other person in the bed. 5. My bringing some of the above points to the attention of the receptionist upon departure elicited no response other than 2 oh, I'll pass on your comments'. In summary I'd say that this hotel should just take bookings from airport transit passengers but not from long stay guests.

  • D Bennett

  • March 2015

Novotel Newcastle Airport

Traffic noisy but need to sleep with window open.

Curtains would not draw back in the morning.everything else excellent. Surprised guests are charged for overnight parking.

  • judy r

  • March 2015


I booked this hotel specifically for the swimming pool but when I arrived I was told that it was closed for maintenance, I was very disappointed as it was my only reason for staying there.

When it did reopen it was full of children having swimming lessons, apparently the pool had been shut for a few days so the lessons had been rescheduled, as its only a small pool there was no chance of a quiet relaxing swim.

  • T Perks

  • March 2015

Breakfast is poor

I stay at this hotel several times a year because it provides excellent value for money and comfortable accommodation.

However, I have taken to eating breakfast at the nearby MacDonald's as £14 for breakfast is laughable, given that the breakfast chef only recycles eggs on an hourly basis and the other food is no better. The staff are exceptionally helpful, cheerful and efficient.