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Reviews - White Hart Hotel by Marstons Inns


66 South Street, Exeter, EX1 1EE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (157)

94% would recommend it to a friend


Customer service


Food quality

Room quality


  • Keith Rhys Price

  • January 2017

Good, clean hotel

Enjoyable, welcoming hotel in the city centre.

Really good value for money.

  • Kathy Williams

  • January 2017

Friday and Saturday Night Stay in December 2016

I stayed here for 2 nights in the middle of December.

Hotel was extremely busy with a lovely atmosphere. Good size single room, very clean and quiet. Customer service from all the staff I encountered was excellent throughout my stay but I must give a special thanks to the receptionist Kayleigh. She was superb, professional yet also very friendly and dealt with a special request I had quickly and with no fuss, a star. The only reason I cannot give 6 * for the quality of the room is due to the bed matress which could definitely do with a change.

  • Amanda R

  • January 2017

Third visit to this hotel

This is the third time I have stayed at the White Hart (between Christmas and New Year) and as always it is very good value for money.

The fact you can also just go downstairs into the pub for a drink or meal is an added bonus, as well as getting 20% off your food (being a hotel guest). The staff are always helpful and friendly, nothing being too much trouble for them. It is also an ideal location for the Cathedral and shops. Would have no hesitation in recommending this hotel and would certainly stay here again.

  • Pauline B

  • December 2016

White Hart Hotel by Marstons Inns

The White Hart is a very convenient location for a stopover in Exeter which means you can explore the city without moving your car.

The staff were friendly and welcoming and the hotel rooms surprisingly modern and well equipped given the age of the place from the outside. This is the second time we have stayed here and based on our experience last time we would have gone elsewhere to eat but it was pouring with rain so we stayed put. Again like last year we were disappointed, not by the service, which was great but by the food which was basic by today's standards.


  • December 2016

Great Stay - highly recommend

really impressed with the location and an excellent breakfast from continental to full English .

The staff were always making sure we had everything we needed and from the cleaners to the managers . Already making plans for 2 more trips over the next year!!

  • S Ward

  • December 2016

White Hart Hotel by Marstons Inns

Excellent value for money friendly and comfortable stay.

  • S Williams

  • December 2016


Centrally located hotel, very good clean rooms.

Good selection of food and drink at competitive prices. Very friendly and helpful staff.

  • Brian G

  • December 2016

Super stay.

We thoroughly enjoyed our stay at the White Hart.

The staff were, all, very helpful. The meals were delicious and were generous portions.

  • Jason B

  • December 2016

Poor nights sleep

Nice character room however bed mattress very poor and noise from Main Street resulted in absolutely no sleep.

If staying in Cromwell suite you must take ear plugs and a mattress protector.

  • A Quarry

  • December 2016

Excellent location

Much enjoyed my brief visit to Exeter.

Perfect, central location. Good food and drink.