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78% would recommend it to a friend
Service with a smile
Team was very friendly and upgraded me to a small double-room free of charge.
Nice, typical Brighton hotel, well located
Very friendly greeting, showed us to the room, which was nice and clean.
Bed was very comfortable, with a duvet rather than a horrible sheet and blanket arrangement. No complaints - except I burnt my finger on the bedside light fitting, which got very hot.
Parking close by was pretty easy and the location is nice, in a slightly quieter part of the centre of Brighton.
Trip to brighton
Stayed for one night slight damp smell in room shower no pressure windows didn't close properly and very noisy outside.
Overall stay ok room overpriced
Great location just a few minutes walk from the centre of Brighton and Pier. My window overlooked the grassy square which was nice. Free motorbike bay at the end of the road. Tea, coffee, safe, shower, basin, free wifi and tv in room. Cheaper than many other hotels and guest houses in the area. And the rest.... Booked a single with 'separate private facilities' which I took to mean not ensuite but a toilet and shower for my sole use however this was not the case. The shower was in the room however the toilet was 2 flights of stairs down in full view of the glazed front door and was also used by other guests and restaurant customers too. Just something to bear in mind. The room was very small although big enough for 1 person for a couple of nights however the sink was awkward to use being on an angled wall facing the shower and the drains were quite smelly. The room was clean enough but a bit tired - eg cracks in the wall, corroded shower, back panel hanging off the wardrobe. Again fine for what I wanted however don't book expecting 4* new, modern fittings. Overall it was fine for what I needed however I'd probably try one of the other similar properties next time.
Nothing special but okay
We booked an Executive Deluxe Double for £119 and it was okay.
The room was small and the walls are paper thin so you can hear everything going on in other rooms. Breakfast was no frills but tasty. We managed to find a parking space and purchased a 24 hour permit from the hotel. We wouldn't stay again as we both value a good night's sleep and need a bigger bed.
The greeting at reception was good and I was offered help to take bags up to my room.
The receptionist gave details of facilities and breakfast but did this as he was walking ahead of me upstairs so I didn't get all he said - I'd suggest all of this information was given at reception face to face. The room was clean and tidy though very small. It had a single bed and a wardrobe and the remaining floor space was just about the size of a single bed. I had two guitar cases and luggage and it was therefore very cramped. There is a small sink in the room but why do hotels insist on placing a glass shelf only several inches above the sink so that you bash it with your head when cleaning your teeth. The bed was comfortable, the shower was ok but the window at the 'head' end of the bed was a bit drafty and let in a bit of noise. Breakfast was excellent with good coffee and the staff were very polite and efficient.
I'd stay again but in a slightly larger room. Overall I'd rate the experience as 7/10 and feel that the room was a little over-priced considering it was so tiny.
Lovely staff, lovely hotel
I arranged a surprise mini break for my partner and I, the hotel arranged wine and chocolates to be there on our arrival, nothing was too much trouble for the staff throughout our stay.
Our initial basement room was loud (being right next to the pavement with single glazed windows) but when we mentioned this to them they immediately stated they would easily move our stuff to a quieter, upgraded room, free of charge and all whilst we were out for the day. The breakfast was lovely, the second room was clean, spacious, and peaceful. Thank you New Steine for all you customer service and kindness.
Though we were in the attic room, my daughter and I had a great 2 night stay here. My bedside light wasn't working, when I informed the staff, it was immidiately fixed. Staff are extremely helpful and friendly. Room was very comfortable, however getting up the narrow staircase was a struggle for me. The breakfast was exceptional and better than many a 'posher' hotel I have been in. The chef's special of poached egg on avocado spread toast, was delicious. The bread they use is wonderful. Exceptional value having booked through 'LateRooms.com'.
I had an enjoyable time at the New Steine.
I had a single room for two nights, which included breakfast. The only real issue I had was the room kettle didn't work and the shower drain was a bit back up. Other than that the room was very clean and tidy and the food was fantastic. :)