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93% would recommend it to a friend
Exceptional quality and hospitality 5*****
Well from start to finish I was blown away with my stay.
Not Quite Five Stars but Almost
I chose the Sun Inn as I knew it well from being a native Swindonian (now living in Devon) The reviews were good and the pictures of the rooms excellent.
It is well worth staying and is excellent value for money but its not quite the 5 stars some have given in my opinion. The room was spacious extremely well decorated and of excellent quality. The niceties of soaps shampoos teas towels and biscuits well above standard. Bed very comfortable king size and room warm even with the bathroom velux window open. I would expect that in summer it would be easy to have a well ventilated room. The rooms are at the rear of the pub and the road noise is distant, unless you are the lightest of sleepers it should not disturb you. The reason I only gave 4 'stars' are that there were stains on the bed throw, not that obvious but there nonetheless, There were also small marks on the wall and TV screen which looked like something has splatted on the wall. Again very small but as the TV came on as the power to the room did it was noticeable. I really don't know why the underside of the loo seat is not properly cleaned as it had the oft found dark yellow stain, not so noticeable for ladies but gents will see it. The food was of excellent quality and at a very reasonable price. However it was a warm sunny evening and they were busy so the salad buffet was limited and those that ordered after me at 6pm had to wait a very long time. I loved the fact that the pub has retained its original pub atmosphere and serves excellent real ale I have always like Arkells and I thoroughly enjoyed my evening with a few pints. Staff need training in Customer Service. They remind me of McDonalds or other Fast Food chain robots. One example. Because they were busy they closed the kitchen at 7:40 instead of 9 but when people asked for food apology or no reason was offered, leaving many bewildered and clearly miffed. One chap who had been waiting for his food for an hour and a half asked for a refund and left. I will stay again but next time I will eat out and drink in!.
First class from start to finish.
Excellent room. Made to feel welcome and the staff were very helpful.
Would definitely recommend to all.
excellent accomadation, a little busy for breakfast
Very pleasantly surprised
Great little spot, across the road from a holiday inn but in a different class.
Set back from the road the rooms are quiet and excellent quality. Quick stay for business this was an excellent room and a great breakfast. Easy, quick, comfortable. Everything you need.
a little gem
What a find.
Lovely accommodation and great food.
Overnight stay for a conference
Great venue lovely room shabby chic style the tulips in my room were lovely , great deal of space rooms were quiet pub food excellent good parking too.
Wifi poor only good in the bar and restraint not great in the rooms not available in my room had to go to my colleagues room to get wifi