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Reviews - Mercure London Kensington

4

1a Lexham Gardens, Kensington, LONDON, W8 5JJ

Price From 544.45 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (24)

63% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • R Randall

  • April 2015

London break

A small lift a small room and a very small bathroom.

Our room was nice enough if a little on the small side, the bath and shower was too small for me as i am six foot 2 inches tall and the toilet cramped in between the bath and the wall. The concierge were great with our request for late night snacks.

  • E ward

  • March 2015

We had a good stay comfortable room and Friendly staff.

It was a good location for our visit.

  • Stephanie H

  • December 2014

One night stay for horse show

arrived at hotel for one night as we were visiting Olympia horse show.

we was upgraded for free to a king suite, reception staff were really helpful and helped us with what ever we needed.

  • C Brooks

  • December 2014

When we arrived the receptionist was unsure of our room which meant after travelling for sometime we had to wait.

The receptionist came across unorganised. Also we ordered breakfast and it came to us cold, and without porridge, which we were not informed they did not have, only until a number of calls to reception they finally said it was not available.