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89% would recommend it to a friend
I have stayed in a lot of Holiday Inn Express Hotel.
This wasn't the greatest I have to admit, although the staff were cheerful and helpful the hotel itself was not great. The room we were allocated was near the lift and was nosy. Housekeeping knocked at our room at 9.30am whilst we were still sleeping after a Saturday night out. Breakfast area was situated in the reception and could have had a partition to determine it was actual the dining area. For the price I don't think I would choice this hotel again.
Response from hotel
Dear N Lunt,
Thank you for taking the time to review our property. I am pleased to note your positive feedback about the staff to be cheerful and helpful. Our hotel is committed to providing our guests with the highest quality services and facilities. It sounds like you were let down with the room assigned to you and housekeeping services. Please accept our sincere apologies for any inconvenience these issues may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.
We value you as our guest and hope you will continue to choose IHG for your future travel needs.
Excellent nights stay
Welcoming and friendly staff who were exemplary throughout my stay.
We were very pleased with how modern this hotel was.
The reception area looked and was very comfortable. We received very good service at reception. It was immaculate everywhere. Our room was perfect. Clean, comfortable and easy to relax in. Lovely large shower. Thoroughly enjoyed breakfast. Lots of choice and well presented.
Good value - shame about the noise
Unfortunately, the room we were booked into was above the restaurant.
There were functions with music blaring on two nights, until 1:00 am on one night. I would definitely request a room away from the restaurant.
Excellent value good quality hotel
Having used other Holifay Inn express, this was exceptionally clean and breakfast was the best I have had at an express.
Sorry, but you need good coffee with breakfast - and it was some of the worst coffee I have ever had.
Everything else was great!
Clean friendly and good value
Stayed for one night, very clean room
An excellent experience.
A very clean and well provided room, with good service and breakfast.