- Very Good
- 16 guest reviews
"We went for a 1-night stay. Location was ideal for what we wanted to do in London. Our room was on the 7th floor and was very small, but was..."
"This is a very attractive hotel, very well situated and so central. Lovely traditional backdrop and friendly welcome on arrival. The staff w..."
"Stayed in a club room. Late booking so price reflected a busy weekend. Room small but who wants to spend all your time in a hotel room. Very..."
"Lovely stylish hotel, dark wood panelling and stained glass windows. Staff very helpful. Room very small for what we paid but bathroom was i..."
"Beautiful surroundings; friendly, helpful staff; lovely food. Great place to go for a treat, the price of breakfast is extra but if you book..."
About the hotel
Grand Royale London Hyde Park is a rising success of the Shaftesbury Hotel collection brand and part of the Shaftesbury Hotel Complex Hyde Park - Bayswater. The property is fully non-smoking and newly refurbished with contemporary medium and compact bedrooms. Breakfast is served in the hotel, whilst there are a number of popular eateries in the local area for lunch or dinner.
Our Bayswater location is ideal when visiting London – within walking distance of Oxford Street, Marble Arch, Hyde Park and Kensington Gardens, and nearby transport links that include Queensway tube stop and Bayswater and Paddington train stations, allowing you to easily reach all areas of London. There are also NCP parking facilities nearby. ****Please note: As a company policy we will take pre-authorization from your card for the first night’s stay, 48 hours. For non-refundable bookings, the credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements. ****
- Hotel Non-Smoking Throughout, Air conditioning in rooms, 24 Hour Reception, Cots available, Safety Deposit Box, Tea/Coffee making facilities in each room, Hairdryer in each room, Iron And Board In Each Room, Telephone In Each Room, Limited Hours Room Service, Laundry/Valet Service, Wake Up Call Available, Doctor on call, Porter, Lift to all floors, Public Air Conditioning
- Meeting Facilities, In-room Broadband
- In Room Entertainment
- Car Parking Available Offsite
- [Channels] News
Useful Info Show/hide
- Up to 8 years old
- 21/09/2011 to 31/12/2020 - Please note: As a company policy we will take pre-authorization from your card for the first nights stay, 48 hours prior to arrival. Please note that all guests checking – in must provide valid ID. The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
94% would recommend it to a friend
Poor experience from start to finish
30 mins prior to arrival after having accommodation booked for a while I was phoned and told I would have to move accommodation as there were maintenance issues.
I assume this meant overbooked or they had sold my room for a better price. I refused to move about 5x and they then said thery would contact other customers. On arrival at the hotel reception was chaos. Customers weren't being dealt with in order, those who pushed to the front seemed to have priority. There were also a couple waiting for a taxi to the hotel I was told I would be staying at, rather than the one I had chosen. The room was on a high floor and at best looked heavily subsided. The floor was uneven as was the bed. After checkout I was contacted by the manager to enquire about my stay. I reported the issues and was assured it would be investigated. I haven't heard anything a month later. Poor business ethics and poor customer service. AVOID in order to avoid disappointment.
We went for a 1-night stay.
Location was ideal for what we wanted to do in London. Our room was on the 7th floor and was very small, but was...