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75% would recommend it to a friend
Nice location and hotel but don't make any complaints!
A nice little hotel well located in central London on the door step of St Pancreas St, in easy walking distance of the main attractions.
Clean and tidy despite the rooms being fairly small. We had a bit of an issue on night 1 when we were woken at 3am in the morning due to someone talking very loudly on the telephone (from reception) or in a ground floor room; the walls are fairly thin so the noise woke us and went on for a while. The remainder of the stay was good but upon checking out we did decide to tell reception and the guy there (the owner we think) did get fairly grumpy with us for bringing it up. He stretched to giving us £10 off but he was not at all happy about it. Shame, because it was a fairly good hotel for the price but we weren't particularly happy with being woken up, or with his attitude. He told us we should have come out of our room to find the culprit of the loud noise and complained that we hadn't told him earlier than check out. There was no way that we were going to come down to reception at 3 in the morning (to play detective) because we were half asleep and undressed. We were there on business and extremely busy with no time to stop so we waited until check out to bring it up. We thought the hotel was ok but we wouldn't stay there again because of the above.
A gem if you need somewhere warm, clean and central.
Central location with everything you need to make you comfortable.
Small but effective. Will be back.