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77% would recommend it to a friend
I was delighted with my room, which was unexpectedly a suite (room 26) when I had booked a standard room.
The bed was comfortable and the room facilities were spot on. I had a wee staircase down to my own bathroom with rolltop bath. The decor was charming and transformed a night staying over near the office into a mini break. Will definitely stay again.
Nice quaint little boutique hotel
Quaint little boutique hotel, very nice and the staff really accommodating.
Had drinks waiting for us in the room for my wifes Birthday with complimentary chocolates and card. Less than 5 minutes from the Soho, Leics Sq, so you dont get all the noise but cant get there with ease. Dont expect super modern, perfectly decorated rooms. Expect rooms that have a character and but keep perfectly in line with a Georgian townhouse. Would definitely visit again.
Good value, some nice features but let down by little things
We enjoyed our stay and will return.
Given cost it was good value. It has some nice features particularly a small but very nice library where we were able to sit and work. Wifi worked well throughout. Staff were generally very helpful, friendly and put things right or helped very promptly. Only on Sunday morning did the waitress not bother to ask if we wanted to upgrade from continental to full English although she had the previous day and seemed to forget us. The air conditioning was broken but it was warm/cool enough. Also lead with plug sockets and other connections was not working so had to plug direct to mains. Radio and tape player. Annoyingly failed to provide and then replace teabags although as soon as we asked they provided them and apologised. However kept providing 3 when there were two of us?. At least 4 so you can have 2 cups of tea surely.
Room was a bit small in my view but not my wife's. She really liked the place. Shower had cracked floor and although safe and clean needs replacing. Could not go in garden because of building works.
Great place for a weekend break
I stayed here with my wife for a weekend break and enjoyed our stay.
Great location for London site seeing near many attractions and 5 mins walk from the tube. Great service and the staff couldn't do enough to make our stay a great one. We'd recommend this place to anyone.
Hotel in a good location but pricey for what it was.
Charming hotel, wonderful staff
Hotel is well run, nicely maintained and in a lovely area of London.
We stayed just one night and, though the room was an 8/10 due to some extremely minor inconveniences, the staff couldn't have been more helpful and polite and dealt with the problem swiftly and far surpassed my expectations.
Nice staff-poor room.
Very small room and also extremely dark.
Located on the top floor with no lift and very poor view.
Stayed three days and no complimentary tea left at any time-had to collect from reception each day. Good location and friendly helpful staff.
Excellent hotel for location, close to British Museum and a short walk to the theatre area.
All staff were excellent and couldn't be more helpful. Room was small but well decorated and the bed was the comfiest I have ever slept in. Bathroom very small and the decor and fittings are dated but very clean. Bedroom heater not working though fan heater was available. We didn't need it even though it was -1c outside.
Rooms were comfortable - however we had to ask for the heating to be put on as the rooms were cold.
Lobby and staircases were in need of some decoration - lots of marks on walks and skirting boards. No SKY TV in a 4* hotel!