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82% would recommend it to a friend
One night stay
Good size room (70) on 3rd floor, lots of stairs.
Comfortable bed and good amenities in room. Bathroom could do with a bit of maintenance. Quite a lot of traffic noise. Lunch was ok.
Great location, shame about the service
Loved the location, within easy reach of the tube, shows and shops, but the service was terrible throughout our stay.
Staff seemed new to the industry as unaware how to provide basic customer service.
If you're needing a convenient location to sleep and drop bags this is worth booking if you get a good price, but don't expect slick service.
Good accommodation in Central London. Clean and pleasant Staff. Very good experience.
The hotel was well placed for our needs.
It was clean and the room was very quiet and quite spacious for Central London. However, it was the quality of the Staff which set this place apart. A problem with the air-con was dealt with and fixed in no time, the check in check out procedure was very quick and efficient and the Staff were helpful and polite. The Breakfast Staff were a delight despite being very busy they were magnificent. If staying in London stay here!
not as expected.need to be fit to climb up to attic
The bed ceertainly seemed kingsize as opposed to queens.The bathroom,minus a bath was minute and in what seemed like a cupboard.The sink was tiny as you often find in downstairs toilets.
Bed not comfortable. On the positive side it was very convenient for the sights of London.
Great experience with excellent value
Lovely room, great staff, excellent breakfast
One Night Stay
Room small but adequate, quiet at back of hotel, porter to carry my bag, breakfast restaurant excellent, best cup of tea I've had in London for years.
Convenient for Euston, will use again
I stayed one night in the hotel in a single room.
Didn't try the breakfast as had to get away early. Nice room, comfortable bed. The reception staff were incredibly helpful. No coffee in room though.
Great room and facilities, beautiful decor, air con and WiFi were a bonus, delicious breakfast, friendly and helpful staff plus the location is absolutely perfect, 15 mins walk to Oxford Street, Covent Garden and Piccadilly Circus.
Great quality at a very good price.
Value for money through out
1st class all the way
air conditioned room
Lovely hotel for a special occasion
We stayed for 2 nights for our anniversary.
Hotel is ideally located to visit the major London attractions. The room was well equipped and comfortable. We had a street level front room and although on a fairly busy road the traffic noise did not really disturb us. Whilst we were there another guest lost their little boy and the staff were brilliant, they dropped everything to ensure the hotel was searched and police informed, little boy was found safe and well. We'll done everyone. Would recommend this hotel for a special occasion.