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84% would recommend it to a friend
Rather disappointing room.
Location and cleanliness great. Nice bed.
A great stay
Staff here were great, very friendly and helpful.
Accommodation was fine. Although room was small it was sufficient for my needs. Clean and a comfortable bed. Had a great nights sleep and breakfast was lovely. Location is great, close enough to Euston to walk and a very quiet area. I walked to venues but tube station is close so wider trips are possible. For the price I was more than happy and if I needed a place to stay in central London in the future I would consider this hotel again.
Not geared for customers
The location of this hotel was ideal for my trip to London, being equidistant from Euston, Kings Cross/St Pancras and Russell Square.
I was concerned as travelling alone as to whether I should have gone to a chain hotel such as Holiday Inn or Premier Inn, I wish I had. It got off to a good start as I wanted to leave my bags there before checking in - the girl on duty could not have been nicer or more helpful.
On my return at 4 p.m. to check in though, a different receptionist. I checked in, only to be told I was on the third floor and there was no lift. I had a wheeled case and several carriers plus a handbag. No one available to assist, The stairs are quite steep and have striped carpet which makes for dizziness when climbing up the 60 or so stairs - more so coming down. I should have realised the compact size of my room as the door opened outwards into the small corridor. It was very small, but seemed clean and functional. The TV worked and there were teabags, coffee and a kettle etc. The socket however was a single socket extension lead which emanated under the dressing table/desk. Most bizarre. There was a slight smell in the ensuite which was a sort of wet room set up. I went out for the evening - you have to take your keys (2 door keys plus a credit card size key fob which has to be used to get power in the room, why not make that also the room key as in other hotels?) as reception is closed after 10.30 p.m. and you have to use the night door. When I returned (using the night door), climbed the steep stairs to my room, the smell was more powerful, but as no one was available, reception being closed, I shut the bathroom door tight and tried to open the window. It would open but would not stay open. The next morning, I went to shower, the smell seemed to come from the drain in the shower floor. The soap dish in the shower was disgusting, bottle tops from previous user's shampoo (?) and a filthy wedge of soap stuck to the dish.
In my room, I also found the previous occupant's bill . So the cleaners had missed that as well. Annoyingly he paid 15% less than me, and I thought I had a good deal using LateRooms. When I checked out, I told the receptionist (yet another one) who just went "oh". She really did not seem to know what to do when told something was wrong. Absolutely no apology, no request for further details, no "I'll get someone to look at that" - nothing.
You have to pay when you check in so you have no leverage.
Basically a basic hotel, low standards of cleanliness and customer service, only interested in taking your money, only good thing is the location,
Convenient place to stay
I found the staff friendly and professional, the room was clean with a lovely wet room, and apart from some clicking of locks as other guests closed their doors, it was quiet.
Breakfast was nice, and someone was always on hand if needed. Very good experience of a London hotel.
Nice, but small room, no elevator, good breakfast
Friendly and helpful staff.
Clean room and bathroom, both very small. One small wastebasket in the room, none in the bathroom, no place in bathroom to put toilet bag. Walls and windows thin, so quite a lot of noise from street and neighbour rooms, but fairly quiet from around midnight. Good breakfast and service in breakfastroom. No elevator and narrow stairs, so a bit difficult going home with a big, heavy suitcase. Free wifi which worked well. According to hotelinformation there should be a safe in the room, but there was none
Ideal for a short stay in the city.
Good location and handy for the underground and rail networks.
Arrived quite late but room was clean and a good size and on top floor so nice and quiet.
Comfy bed and a tasty breakfast in a convenient location.
Good quality budget accommodation
Exactly what I needed - somewhere clean and comfortable to sleep whilst in London for a meeting.
The single room was warm and spotlessly clean; box room size, but I didn't need anything more. Nice en-suite, which isn't always guaranteed at the price I paid. Excellent location, just minutes away from King's Cross, and very accommodating when I needed a later check-in than 9pm due to trains. Delicious scrambled eggs in the morning. There is some traffic noise (I was at the front of the hotel) but that's only to be expected given the location.
City break at the George
The staff were mainly very friendly and welcoming.
The room was great, with good facilities. However, the gardens outside were a building site, which was obviously out of the control of the hotel, but quite noisy. Unfortunately I saw a mouse in my room on the last day, and so was not able to sleep on the final night.
No place for a senior or handicapped person; steps & no toilet on same floor is serious problem
The location is great, safe, and the small rooms are clean, but the bed mattress was so worn from overuse, it was impossible to turn over.
Three flights of stairs to a room and then a bizarre route to a bathroom on another level made it almost impossible for me.. I finally fled by taxi to a Heathrow hotel the night before my flight home specifically in order to recover from exhaustion, wretched lack of a toilet on the same floor, and lack of step-free access. This is for kids, not adults, and certainly not physically challenged. This needs to be disclosed clearly. It will take weeks to recover.