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71% would recommend it to a friend
Breakfast was a big let down
The hotel was lovely very clean and the staff couldn't do enough to help.
However when we turned up to use the valet service for the car park it was full so had to go find a different car park. The room was lovely however the mattress was rock hard think it would have been more comfortable on the floor. The breakfast priced at £31 each (£25 of you pre order but they don't tell you this) really was awful. I have been to numerous London hotels and £31 is the most expensive we have paid but it was by far the worst Buffett breakfast I've ever had.
The location was absolutely perfect for what we wanted was in walking distance of Hyde park and oxford street and it's right opposite a tube station which is fab when you have spent the day shopping!!
Fantastic hotel and excellent location
Just a short 10 min walk from Paddington the location is great.
We arrived early and our room was ready so we could drop of the bags and hit London. Bus stop outside took us into Camden very quickly. Taxis available outside just ask the doorman. The breakfast selection was amazing and the staff were brilliant. We had cocktails and drinks in the mirrors bar but didn't eat at the hotel for dinner as we had booked in at a restaurant. The room was very nice and the bed was really comfy. Lovely view looking in to the hotel area. Sky TV in the room and mini bar with snacks. We would stay here again
Always wanted to stay here, many hours sat outside on the main road thinking about how grand the building looks from the outside and how wonderful it must be inside.
So happy to have now ticked this off my bucket list.
100% happy 100% will be back
Amazing place with amazing staff.
A beautiful lovely hotel but shocking and rude service
Excellent service, beautiful hotel and excellent location.
Excellence and great service
Really nice hotel made extra-special by amazingly attentive and friendly service from the General Manager down.
Location, Location, Location
The hotel was perfect for us.
Very friendly welcome, car parked, luggage taken to room, which was a lovely size and had everything you could want. The kids loved the pool, which was very relaxing before enjoying an absolutely superb meal at TwoTwentyTwo restaurant where, again, the staff were exemplary. The location was ideal, especially for Madame Tussauds, which the kids loved. There was only one fault and that was that we were only there for one night. Would definitely come again. Thank you.