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88% would recommend it to a friend
Great hotel great staff
Extremely helpful staff and allow me to park for free for an additional 12 hrs free of charge.
Excellent service and lovely clean hotel.
Crowne Plaza Reading
Fantastic hotel, with brilliant surroundings, lovely view right onto the river.
Value for money was fab, with a lovely breakfast in the morning.
When I made the booking I was contacted by the hotel and told the restaraunt would be closed on the night of our stay.
We were extremely upset to find that not only was the restaraunt was closed but also the Bar.
Efforts were made to try and give us some excuses and then a free bottle of wine. We were not alone in our situation. It became clear that many of the guests were in the same position. It is advertised as a 4 star hotel but we did not have a 4 Star experience..
Response from hotel
Dear D Corbin,
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We apologize our hotel restaurant and bar is closed during your stay. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
Excellent hotel as you would expect.
This hotel is excellent as you would expect.
I would not normally be able to stay in a hotel like this due to the price so to grab a bargain on Late rooms was quite a treat. Lovely hotel, with gym and solarium etc, fantastic hotel, if they reduced the prices for people working in reading i would stay every time i stay in reading.
Enjoyed another stay at Reading to spend time with family.
Hotel very handy for station, city centre and riverside walks. Room and breakfast excellent. Staff friendly and helpful. Would recommend if intending to use leisure centre on Sunday evening check with Reception that it has not closed early before trailing downstairs.