Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
91% would recommend it to a friend
Mixed feelings about my stay.
Payment was taken before arrival, not a problem for me but not what was advertised. Room was clean, roomy and warm but did lack electric points. Only one bath and one hand towel for two people but this was soon corrected when mentioned. Other review commented on comfortable bed so I was surprised that you could feel the springs in our mattress in room 25. Then I checked underneath the mattress and it was on the bed upside down. I did not want to get staff to sort it as we were all ready for bed. We managed to sort that out but the mattress was really stained on both sides underneath the waterproof cover. I did manage to get some sleep but did find the mattress a little on the hard side. Room 25 is at the front of the hotel so does suffer from some road noise but not overly loud. The bathroom could do with a clean with mould and mildew cleaner and the bath to shower fitment did not work properly. The continental breakfast was a bit like first day of the Christmas sales, there is not really enough room to prepare your food and not enough tables so we took our back to our room. It may seem like a negative review but none of the problems were bad and with a little bit more organisation it could be first class. I did not report any of the problems other than the lack of towels as the staff were so busy as check out and as I said nothing too bad to report.
Checked in and were given our keys, went up to the room to find another guests bags and personal items.
Along with a hole in the wall that had been covered. My partner went and explained to the receptionist who advised had been issues in that room and we needed to go to another room. Rather unprofessional and would not have been happy if it was my room that he had given another guest keys too!
Great stopover destination
I was surprised by this roadside lodge.
I stayed on a Sunday night so the room was very cheap, the customer service however was first class, very attentive but not overpowering. The room was larger than expected, very clean and comfortable. The bonus was a complimentary breakfast, toast, yogourts, cereal, juice, coffee & tea. The only point to mention is that the hotel is close to the A5 and there is some road noise, but all in all a nice hotel.
Response from hotel
Thank you so much for your lovely review, we are very pleased that you enjoyed your stay with us and that you scored the customer service a 10/10.
The staff work will be very pleased with your comments and it will be a great moral boost to get such a lovely review.
The hotel is situated on a busy road but please, if you ever stay with us again request a room away from the road which is alot quieter.
Thank you once again and hopefully we may see you again in the near future . Regards Karen (hotel Manager)
Redwings Lodge - Dunstable
No problems with the nights stay.
Response from hotel
Thank you for taking the time to leave a review, we are very happy to hear that you enjoyed your stay with us.Regards Karen (Hotel Manager)
Check in OK, glad I didn't pay full price
Found room to be of poor quality, checking the bathroom I found old hair in sink, shower didn't work very well, also found a snail on the window seal, room didn't smell to good had to spray deodorant generally poor
Response from hotel
Thank you for taking the time to write a review, we value all our guest comments good and bad, as it enables us to see where we are doing well and to take measures to rectify things in areas we need to improve. We were sorry your stay was a less than enjoyable one and i have conducted a full investigation and some staff members have benefited from re-training.Thank-you for bringing this to my attention and hopefully you will consider staying with us in the future.Regards Karen (Hotel Manager)
The room was very dated and the bathroom could of been a lot cleaner.
Very Basic Accomodation - Tea facilities and tv but no hairdryer in bathroom
Front desk people were excellent and very helpful
Will return for next event in area
Very nice surprise, we usually use Travelodge, and this hotel is in fact a former Travelodge extra, pleasant staff, excellent free .
breakfast, perfect site for MKeynes and Leighton Buzzard. Only ca praise this accommodation thank you. Will return.
Good basic accommodation for everyday traveler's.
8th time of staying at Redwings having family in the area ideal place to stay.
We can even bring our dog at no extra cost. Breakfast of cereals bread/ toast jams juice tea and coffee all included in very reasonable rate. We will be back in a few weeks. WELL DONE REDWINGS.☺☺☺
weekend stay for london visit
staff very welcoming, clean and tidy room.
Breakfast plentyful. convenient to Leighton Buzzard railway station. Would recommend to friends and family