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78% would recommend it to a friend
Really nice Hotel!
Very nice beautifully refurbished hotel.
We stayed here a long time ago and I wouldn't have recognised it. Very nicely appointed. Very comfortable room. In the heart of Chippenham and close to everything. We didn't eat here but the menu looked good. Very nice bar area for drinks or coffee. Reception staff could be friendlier. No eye contact or greeting when you walk past them. Also when I booked in she couldn't find my booking at first. Then as she took ages I felt the need to ask if it was okay. She said yes she had located it, and carried on ignoring me. It made me feel uncomfortable. But overall the stay was great. And I would go back there.
Excellent all round
I really enjoyed my stay here, lovely room, great night's sleep (there was clearly a wedding being held at the hotel the night I stayed, with festivities into the small hours, but in my room it was lovely and quiet so I got an excellent night's sleep) pleasant staff.
BEST WESTERN PLUS Angel Hotel
BEST WESTERN PLUS Angel Hotel
The room was very good and the beds were comfortable, well equipped and in good decorative order.
The only thing that could be improved is the shower as the temperature fluctuated quite from cold to warm to hot. The staff were very pleasant with the exception of one of the bar staff who seemed as if he did not want to be there and could not be bothered to engage with customers at all. Apart from that we really had an enjoyable stay and would have no hesitation to stay again.
Nice hotel but a bit pricy
It is a nice hotel incl.
pool and free parking, unfortunately the room had no air condition and the court yard was noisy with a wedding ongoing so that we couldnt open the window. The room is very spacious. Just a shame that ventilation in the bathroom is not powerfull enough ie. slight mould traces on the sealing in the Bath/shower. Also the reception area seemed to be very random. I walked by it the first time not realising that this is the reception desk. Overall nice stay but not exactly cheap considering Chippenham being a small town with little attraction in the countryside.
Enjoyable with a tinge of disappointment
After the first wow factor the small details started to show through and the sparkle started to fade
Holes in the towels shower with no temperature control and a sink tap that only supplied hot water
Could be a lovely place
We stayed here on Saturday 16th January and I would say for the money paid I wasn't very impressed.
I used to be an event manager and staying in many hotels. The first room we were given was not very clean at all, Still toothpaste marks on the mirror, Glass marks on the bathroom shelf, the flush wouldn't work and the room was very dusty all over. I then went and complained and we were moved to another room. This was slightly better but still marks on the mirror, and the limescale on the taps in both the sink and shower was disgusting. The shower also isn't very powerful and I would expect that needs a good clean as well. I can however say the bed was very comfortable but I would say it was very over priced as the room didn't even include breakfast.
We were impressed with the hotel.
The room was clean. It was a good size. There was tea and coffee and some toiletries in the bathroom. The wifi has the best connection in the hotel lobby.
Over night stay
We found the staff very helpful and the sandwiches we ordered came straight away as we had no time to eat a proper meal.
If there was anything to criticise it was the fact that 2 lights were out in the bathroom, making using the mirror to make difficult.. A very nice place to stay for any reason, but having an outdoor courtyard to pass through to get to the dining room, reception was not good especially as it was raining while we were staying there. Certainly would stay there again.