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71% would recommend it to a friend
Nice hotel but will be better when the refurb is complete.
Friendly efficient staff and a great location.
The room was clean and airy. Food was above average. Unfortunately if a hotel is undergoing a major refurb thst is difficult to hide. I'd stay again and hopefully if the refurb is complete my experience will be even better.
Friendly, helpful and clean
Even though they are having some major works, it was set out in such a way that was virtually unobtrusive to guests.
The room was cleaned and new towels etc on a daily basis and to a high standard. Their free parking was very convenient and only a short distance to the tube station for access into London.
very tired hotel but clean
First impression is not good, very dirty and flaking paintwork etc.
But then we got to the room, although it was very clean, it was also VERY dated, décor and furniture from the 80's, and the bathroom to match, Pampas green suite and the shower did not work at all. Shame the room is nothing like the one you see on the website, but the staff were all very polite, friendly and professional. We will not return.
Reasonably priced, clean and friendly staff.
Hotel a little dated, it would benefit from some maintenance.
Harry Potter Event
Lovely hotel with helpful and friendly staff.
Lovely bed too, very comfy
Best Western White House Hotel
The room was too hot.
Very old fashioned. When we arrived didn't have a twin which is what I booked. The shower didn't work had to get an engineer to fix it.
Room very clean,but needs all the woodwork needs painting!.
Dark wood is not for a bedroom. Staff exceptionaly helpful.breakfast was self service but very nice. Bit pricey though.
I had a lovely stay the staff were helpful and friendly.
The bed was really comfortable and overall the hotel was really lovely. The only thing I would say is that the toilet didn't flush properly and there was stains on the carpet but other than that fantastic stay
Good valué for Money
Clean but dated rooms.
Friendly and helpful staff
Everything was superb.