Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
85% would recommend it to a friend
room smelt of damp windows in morning full of condensation.
service opposite room 209 so a lot of slamming doors even had a member of staff knock on our door at 8.20am and said ok I call back later I don't no what for. breakfast on day of leaving ran out of sausages not good. Lucia's on hill very good and William and Victoria's very good. need to book only ten tables upstairs. Fat Badger pub good.
Slight confusion with amended booking but hotel staff sorted no problem.
One man and his dog
It's great to stay somewhere where your dog is very included, nice pet friendly area to sit and have your meals, drinks and a great garden to run in.
Very friendly welcoming staff, the hotel is old and you get all the freaks of an old building but it was spotless and I can't fault it.
Nice hotel convenient for Harrogate Centre.
Plenty of parking, friendly and helpful reception staff. The Cairn is an old hotel and it shows in places but everything was spotless. We had a Superior Room at the front which was nice and spacious. Unfortunately we found the bed too hard, a problem we frequently find in hotels, a matter of personal taste. Breakfast was a disaster; it started well my partner had porridge which she said was the best she'd ever tasted. We ordered tea when the waiter delivered it he spilt it on the table and side plate ,he walked away and left it making no attempt to clear it up. My partner also ordered a poached egg, she ate her porridge and waited nothing arrived eventually I went to find the waiter who was stood talking and asked where the egg was, off he went to bring back an egg which had been stood a considerable time and was unbeatable. No attempt was made to move used plates on our or adjacent tables meaning plates had to be shuffled around to make space. We will not be returning to the Cairn.
My wife and I stayed at the Cairn for one night only, for our Ruby wedding (and thankfully it WAS for only one night) we have never stayed at such a noisy hotel room (or corridor in fact) every floor board creaked , and not just lightly, I mean CREAKED Room 144.
The disco that was been played below made the walls vibrate, literally. Thankfully the breakfast made up for a very disappointing stay, needless to say we would not visit the Cairn again.
The hotel was perfect for my friend and I to spend a midweek break.
The staff are friendly and efficient and the room was comfortable. It's a great location for shopping in Harrogate, quiet and relaxing.
Stayed for my husbands birthday.The reception staff were very polite and helpful.
We arrived late morning for check in but there was a room ready so got into room earlier than expected. The room was lovely with views over the gardens. Breakfast was first class and staff in dining were great too. Would definitely go back!
Great Hotel in Good Location with plenty of Parking
This is a very large, old hotel but there was plenty of space in our room for a double bed and single bed.
Very clean. Good sized bathroom with bath and shower. Toiletries provided. 10 minute walk to Harrogate shopping centre. Loads of car parking. A room right by Reception to leave luggage once you have checked out. Breakfast was very good. Didn't eat dinner in hotel.
Stopped here before,ideally situated to the town centre.
Looks a bit tired and still in need of refurbishment,but in saying that it is good value for money