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85% would recommend it to a friend
Value for money
Great location in the centre of Sheffield near the station.
Immaculately clean in public areas and room. Friendly, knowledgeable staff. Quiet swimming pool.
The hotel is well positioned in the centre of Sheffield and is within walking distance of the theatres, cinemas and City Hall.
The staff we encountered were all friendly and helpful and responded quickly to requests. The room was superb - clean and comfortable. The breakfast was fantastic and because you help yourself, you can select what you would like to eat. We had a great stay. Thank you.
Overall, the room was a good quality, just a minor issue with leaking taps in the bathroom.
However I felt that for the price including the onsite parking, I could have received a similar or better quality stay elsewhere for a lower price
Nice place. Staff friendly but expensive.
Was a good place and good for my 6 year old but room was £104 for one night with no breakfast and no use of pool or gym, then we had to pay an extra £13 for the car park after waiting an hour for a space in a very grotty small underground car park.
Shower was lovely !
We stayed for our 1st wedding anniversary, the staff were lovely the rooms were clean and the bed was very comfortable.
We even got a free drink upon checking in to celebrate our anniversary we will definitely be staying again in the future.
Comfortable and good service
Only here for one night but no complaints - stayed in an executive room which had nice space and a few added extras which added to the charm.
Location super for my own business needs but also in general - loads of nice places to eat, gardens near by and handy for the train.
Room 501 was particularly nice (colleague stayed in this room while i was in 507)
Dated and Dull! Just OK. . .
Upon arrival I was rudely greeted by the receptionist, whom it pained to look up from her computer to speak to me.
There were some issues with taking payment, and when I said I believed payment had already been made, she snapped back 'Have you got a statement to show me?' gesturing at me. Unfortunately I didn't have, and therefore contacted someone at home to find my statement. She was correct, and payment had not been taken, but I feel this matter could have been dealt with much quieter and discretely, particularly as the lobby is open to all those also seated outside and in the bar. It's hardly something to shout about. Upon arriving up at the room, it was OK. Clean. I have an issue where the toilet is separate to the bathroom, but there is no sink in with the toilet?. In my eyes, this is a hygienic 'No No!'. Regardless, it wasn't detrimental to the experience.
After a long night and tired feet, I climbed into bed, only to find that the sheets were ripped and torn. This was disappointing. It was also chilly in the room, and the heating didn't do anything when I altered the temperature. I requested extra blankets which arrived. I was brought a duvet (without a cover) and with a suspicious 'yellow' stain. Needless to say, I would rather shiver!
trip to Crucible theatre
lovely hotel, perfectly situated for the snooker tournament at the Crucible, just a 4/5 minute walk,(if that) nice friendly staff and nice breakfast, note, its a buffet style breakfast but good quality, I would say the best buffet of all the previous hotels we have stayed in, thick curtains in our room which blocked out light so easier to sleep.
all good, would easily stay again
Great location, friendly staff.
Pool was very small.