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92% would recommend it to a friend
Christmas Family City break
Novotel Cardiff Centre
Thought it was a little expensive when booked.
But when I arrived it was a lovely place and would definitely go back again. Pool and facilities are brilliant, location is ideal, and parking as well. Wish I could of utilised all these options more.
We decided to our Christmas shopping after visiting the in-laws as we do every year but this time staying at the Novotel.
Wow one of the best ideas my husband has had. The staff were just lovely, from the receptionist, bar staff, restaurant staff to the room cleaners 10 out of 10 they were very polite,helpful,funny and just a delight, nothing was too much trouble. We have stayed at many Hotels in our travels and the Novotel without a doubt is one of our favourite. The Novotel is just the right distance from the centre of Cardiff to walk or catching a bus, the bus stop is right outside the coded gate. After a very joyful shopping experience, it was lovely knowing we then didn't have a two hour trip home. The rooms are spacious and very clean as was the bathroom which much to my delight had a bath and separate shower. The bed was one of the most comfortable ones we have every slept in. After showering and changing we went down to the bar where the young man who served us was polite and very very helpful and always with a smile on his face (which makes a pleasant change) he booked our table for dinner and we enjoyed a comfortable wait with a few drinks. The young lady who took our order in the restaurant was a delight and couldn't do enough to make our visit enjoyable, she was just lovely. The food was cooked perfectly and we enjoyed every mouthful. All in all we can't fault the Novotel at all. Unfortunately we're unable to try out the spa,swimming pool and gym which we will defiantly use on our next visit.
Stay in cardiff
Really enjoyed the hotel was lovely to have a pool to use
Novotel Cardiff Centre
Unhelpful reception staff who didn't care about anything you asked for and just shrugged her shoulders.
Very expensive, car park was completely full so ended up parking on a near by street which didn't look the safest. Room was great but the room service was disappointing.
Quick luxury stop
A reasonably priced 4* with the extras, we used the bar and the pool both above standard.
A comfortable un disturbed sleep, most of the hotels we have stayed in before check out earlier but Novotel check out at twelve allowing a nice relaxed morning. The parking was a good price and easily available when we checked in.
Great weekend break in Cardiff
Hotel was lovely and very close to the shops and the bay
great gym and pool
expensive but good location for city centre.
leisure facilities excellent .
Lovely hotel in a great location
Everything about the hotel was excellent.
The only reason I gave the 'quality of room' a 4 is because as with most hotels the bed was too firm for me. The location is great as it is only 5 minutes walk from the town city centre and the hotel facilities (pool, bar, reception) were all fantastic. I don't think the breakfast can be beaten and the kids loved the pancake machine!
Room very hot no air conditioning