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71% would recommend it to a friend
Rafayel on the Left Bank - Hotel & Spa 13/2/15
Staff were very helpful.
Hotel was a bit of a disappointment. Lighting was very poor in the rooms, with flashy switches but not so easy to use in the middle of the night. Good location.
My favourite hotel in London
I love this hotel, staff are helpful and welcoming, the rooms are fabulous and it;s in one of my favourite areas of London (I used to live here) I like to stay here as often as I can!
We received fantastic service, we were upgraded to an apartment which was fabulous.
We ate in the Hotel and the food was first class. Highly recommend a stay here.
A brilliant location by the Thames
Nothing quite beat going out for your first cigarette of the morning on the Thames and watching the sun rise.
The spa was good value for money though not so much the restaurant (£10 for a veggie burger. Really. It tasted like a Bird's Eye frozen one too). The rooms are luxurious, even the cheapest one where I stayed. Best shower I've ever had.
great hotel, fantastic rooms and facilities.
food wasn't great, but then again it was heavily discounted.
Great hotel, short walk from the closest train station to get into central London.
We stayed for one night, arriving quite late.
Unfortunetly due to our schedule we didn't have time to use the hotel and the facilities to its full potential. The room was superb and spotlessly clean as would be expected. We were on the road side of the hotel, and the only noise I heard was the occasional siren, but my partner is a light sleeper and she commented on hearing the road all night. I think this would be a problem with any city hotel and was certainly no worse than any other hotel that we have stayed in.
The only sllight down side was that we must have just missed the shuttle bus as we would have had to wait 35 minutes for the next one, so we decided to order a taxi instead, and we will have to stay more than one night to make use of the spa.
This was my third stay at this hotel - such great value, and we love the spa area.