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71% would recommend it to a friend
Friendly staff, good location.. went over and above!!
We travelled all the way from Ipswich with a 1year old...
we got to the hotel about 11pm, they waited up for us and gave us complimentary parking for free. The rooms were nice, bed was amazing. Very clean. Only thing that let it down was the shower, ours trickled out. Our aunt was staying in another room and she said hers was perfect so maybe it was ours. All in all I was recommend staying here. Thankyou
Amazing stay, had a late arrival and the owners couldn't have been any more accommodating.
Very helpful, understanding to our requirements and a beautiful room. Would definitely stay again.
I felt as if they were supposed to be refurbished rooms, and yes ours had been but the carpets were very grubby.
My stay was more ruined as I was upset with how they allowed my 88 year old grandmother stay in such a disgusting room. I'm so glad neither her or my sister had asthma after seeing the mould on the ceiling. I also think that when approached by the customer with a complaint that excuses shouldn't be made and they should just accept responsibility for whats happened. I don't think the room was worth £80 for the night. I wish I pushed for a refund myself.
What a gem
Warmly welcomed by one of staff working on the bar, shown to stunning room, clean, spacious and relaxing.
Dined out with friends but breakfast was superb, served by the friendly owner.
Fine for a night
We stayed here for one night as we were at a wedding at the arts centre down the road.
The staff were all lovely and friendly and let us check in early to get ready. The room was basic but was fine to crash in after a late night and was good value for money. The room could have done with a few extras like bedside tables (no where to put glasses of water or phones etc) and the mattress wasn't great. (You could feel the springs) but overall it was absolutely fine for a nights stay and was about £20 cheaper than other places I had looked at.
great place to stay
a group of us stayed at the qudos hotel the staff where fantastic and the rooms where also superb the only down side was the pillows they were a bit soft for me but all in all a lovely place to stay
OK for cost
Nice pub and the staff were very efficient and friendly.
The carpet in the room was extremely stained. Did not eat here so cannot comment on food.
Our host Andy was most helpful, giving advance information regarding parking arrangements and arrival procedure.
The hotel has a modern bar with popular live music sessions on both nights of our stay. We enjoy the live music experience, so it was a home from home for us. The accommodation was clean and decorated tastefully and our room, 26, was warm and comfortable. Because we were meeting friends locally, we did not sample the food, though did note that the bar/restaurant was well attended and popular. The location was really convenient for central attractions.
The room was clean, cosy and comfortable and the staff were friendly and helpful.
A really pleasant place to stay.
Could of done better
Note one-do not try n phone ahead to allow your friend to arrive first and you will pay on arrival....why because they will tell you it's ok and then make your friend pay when they arrive before you.
Note two-do not expect two keys to either the main door or the room. Note three-do not expect your friend who stayed out later than you to be able to enter qudos because he has no key and there is no reception.
Note four-Expect friend and numerous residents to get quite irked by making noise to try and gain entry.
Making the whole experience quite farsical just for the sake of getting a key cut, putting a rather upsetting and frustrating end to what was a great night. Thanks a bunch qudos.