Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
41% would recommend it to a friend
Worst hotel I've every stayed in!
First was given a room with stains so bad on the floor that I didn't want to take my shoes off.
I requested the Manager to call me due to my bad experience and 3 days later still no call. There are other nice hotels in Birmingham, don't waste your time and money on this one.
Good but not exceptional
Pleased to be upgraded to a suite.
Bed lovely and comfy. But TV didn't work, somebody had evidently pulled out the aerial cable and whoever prepared the room hadn't checked. Didn't notice till we got back so denied our usual bedtime movie. Also no turn down service so we had to ring down for water. Breakfast really really good. So a nice hotel, but not as amazing as it looks and already looking a bit tired, e.g. random holes drilled in the TV unit as if something had been installed then taken out. Details that Marriott or even Ibis would never neglect.
Radisson Blu Hotel, Birmingham
Really helpful staff, Just a little noisy with the traffic outside, but used to country living so not a real problem.
Positives: free parking, free wifi and breakfast was good Negatives : I could feel the springs on my body whilst I slept.
Tv was blurred every channel. Tv was 15 inches way too small. Bathroom shower would not face down instead upwards on a angle making it difficult to shower. Surrounding areas not the safest. Bathroom is not what I expected from pictures on the website.
My 1st Radisson stay
On checking in, we were told about breakfast, what the times were but not where we needed to go, if we were going to have breakfast.
The sink plug refused to come up out of the plug hole, therefore the water was unable to run away. There were no drawers to put clothes in either. To end on a positive note, the room was clean and basic
Great hotel, great location
Chain hotel but a cut above; good and friendly customer service and above average facilties
Good quality stay let down by rude and unhelpful staff
Two members staff were rude and unhelpful in a row both claiming it was their first day, I am sceptical about this judging on their worn and old looking work uniform.
Other than this issue the hotel is nice, although let down by the employees.
Radisson Blu Hotel, Birmingham
Not good value for money very basic and dated.
Car parking is poor and it costs a fortune. Not even a good signal on the tv. reception is so slow and drinks expensive, I stop in hotels every week and I wont be stopping there again.
Didnt look half as good a pictures on line.
Did not look half as good a pictures on line, shabby area, £50 more than similar hotels in area, very disappointed.
a little tired, not enough staff on desk, long wait on both check in and check out
Dated and in need of some TLC!
On arrival the reception area looks clean and tidy and the restaurant was also well maintained but the corridors and bedrooms are in need serious updating, the acoustic panels in the corridors are either torn or frayed.
In the bedroom there was some dark spatter stain on the ceiling and mold on the bathroom tiles. The sound proofing between the interconnecting rooms is non existent, there was a rather loud and rowdy group of men in the room next door. In fairness to the hotel staff they did address the noise levels with the other guests when we made them aware of it.