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Reviews - Britannia Hotel Leeds Bradford Airport


Leeds Road,Bramhope, Leeds, LS16 9JJ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (55)

71% would recommend it to a friend


Customer service


Food quality

Room quality


  • Gumisai Kadiki

  • December 2016

I didn't like the idea that after booking on line when l got there they couldn't find my reservation

Reception staff should do a bit more to direct customers who come first time for example l was told your room down the corridor and yet it was a maze getting there.

Reception was on third floor its not written anywhere and when I was going out l pressed one on the lifts only to go around in circles if it wasn't for the man l met

  • Paul C

  • November 2016

Excellent staff and room.

I would stay again

  • J Stanley

  • November 2016

clean and comfortable

The room was very clean and comfortable and had everything I needed

  • Tracey F

  • November 2016

Britannia Hotel Leeds Bradford Airport

Hotel hard to find.

Don't know how it's classed as a airport hotel. It's not at the airport at all. Unlike Manchester. The Resturant wasn't good food wise, but the food served in the bar area was good and cooked fresh no complaint there. The rooms are very dated carpets worn. Bathroom needs attention very grubby. Would I stay again no read reviews and see if it's for you or not.

  • I Pickering

  • October 2016

Late arrival

Landed at 3 in the morning,night staff very pleasant, we will stay here again.

  • Christine G

  • October 2016

Britannia Hotel Leeds Bradford Airport

Booked last minute for an early morning flight.

Specified parking on description but the parking is horrendous cars parked on verges and strewn all over. Obviously park and fly but they should limit it to amount of parking spaces. Eventually got parked, quite a wait at check in. Room was clean and basic. Tiny TV. Bed was lumpy and uncomfortable. Went for a drink and no room to sit because there was 3 coach loads of oldies in.

  • David P

  • July 2016

Grubby and tired

The front of house staff and service were good, however, the hotel was grubby, tired and the food was not very good.

  • Ellie A

  • May 2016

Tired and in need of refurbishment

Not impressed with this hotel.

Overpriced and in desperate need of refurbishment. The corridors still have a smell of smoke. Walls in bedroom paper thin, bathroom tiny and shower next to useless. Through late rooms I requested a slightly early check in around 12, I also rang the hotel the day before to check this was ok. Upon arrival the receptionist was extremely rude, informing me there was no record of my request. Apparently late rooms send them nothing through about requests?!. Whoever I spoke to the day before also made no note about arriving earlier. She insisted i paid £10 extra. No chance, not when the room was more than I wanted to pay in the first place. I insisted on speaking to a manager, who wavered this extra charge immediately!. No arguments and very polite. Maybe the receptionist should learn some customer service skills. I wouldn't recommend this hotel unless you've paid less than £35, it's simply not worth the money.

  • michelle w

  • May 2016

Not very responsive

Emailed hotel twice about a complaint, I have still not received a reply, will write my review when they do.

  • Sean Salmon

  • April 2016


Was relatively cheap, room was very basic and the television was extremely small, also was only 1 towel provided between 2 people for both the night and the morning.

Found the pool a far walk as well, value for money was standard as we stayed in the park plaza in Leeds city centre the night before for only 20 pounds more and that was of a much higher standard.