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94% would recommend it to a friend
wonderful hotel, the parkway was an exceptionally nice place to stay.
very nice cheerful people, great facilities, top class food, and very soft beds. For me a big chap like me the beds were far too soft. but I would not hesitate to book with them again. A+
Booked an executive double room through laterooms.
Arrived at hotel to be given a twin room. The hotel quickly blamed laterooms for this. Contacted laterooms who promptly blamed the hotel, so neither accepted responsibility. The following morning all the power had gone in the room and nobody seemed to be apologetic for this. I was not offered a discount for either being given the wrong room or the fact that the power had gone. I will be very wary in future with whom I book a hotel room through. The hotel itself is very nice but not impressed with customer service
Booked through LateRooms.com clearly booked double executive room with double bed .
When arrived was allowed to check in early went to room to find twin bedroom.
Went back to reception told that was what late.com has requested. Manager upgraded us to middle suite room lovely until the room below lit fire pit. All the smoke and ash entered our room. Stinking out our cloths and noses other wise lovely room.
Our stay was wonderful staff were very good polite nothing was too much trouble.
The pool was good afternoon tea was good could have been more for the money but the taste was great. Evening meal was very pleasant staff welcoming not rushed felt as if we were wanted. Bedroom was very comfy bit hot but better than being cold.
Had a very good relaxing time.
Parkway Hotel & Spa
A great stay in a well appointed spa hotel.
Parkway Hotel & Spa
Excellent hotel and facilities.
Friendly professional staff
Stayed two nights at the Parkway visiting relatives.
We have stayed here before and would happily stay again.
Weekend with my sister
The Parkway Hotel, is a fantastic hotel.
I cannot fault it in any way. Excellent value for money. Breakfast very good. Would definitely have a return visit, and recommend it to friends and family.
I actually booked the room for my brother and wife.
My brother is in a wheelchair and would have
appreciated more space. His disability was pointed out to hotel following my booking on line.
Highly recommended getaway
A beautiful hotel with stunning views in a peaceful location, 5 minutes drive to Cwmbran town centre but still tucked away to provide peace and relaxation, the spa is absolutely gorgeous and I would highly recommend a visit and one of the large range of treatments available....the electricity went in the room but staff were more than helpful and arranged a different room promptly, overall a fantastic experience and I will definitely be returning and recommending