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95% would recommend it to a friend
On entering our room we were disappointed to see how dowdy it was, with plain walls, plain dovet cover , red carpet and yellow curtains.
It all seemed slightly grubby, as did the rest of the hotel which would benefit from a modern upgrade. When we went to bed, we suddenly realised that we couldn't sleep due to the horrendous noise from the heating system. It was like sleeping in a plant room. We decided to turn off the radiator in our room and in the ensuite , which did help a bit but it was still noisey and now cold as well. Breakfast was quite good and possibly the only saving grace, but it couldn't make up for the poor accommodation . When we checked out , we were thanked for handing back the key, but at no point were we asked if we had had a good stay.
We would definitely not stay at the Park Head Hotel again or at least until it had a major refurb and new heating system.
Stop Over at Parkhead Country Hotel and Restaurant
We chose this as it was half way on our journey to Scotland and we weren't disappointed.
The staff at this hotel should be rewarded for their excellent customer service. The rooms were clean and tidy - the only downside here was the shower. Either scalding hot or nothing - even when I turned just the cold water on, I got hot water - this needs to be sorted!. The food was excellent and the staff in the bar and restaurant were absolutely superb. The bar area is really relaxing and friendly and we had a lovely stopover. I'd highly recommend this hotel for value for money.
I would happily stay here any time
Parkhead Country Hotel & Restaurant
Had a lovely stay at Parkhead.
Me and my boyfriend stayed here due to a wedding we had locally. Very quiet clean room. Staff were very friendly and helpful. Food very nice. Value for money.
The grounds well kept. I would definitely stay here again and would highly recommend it.
comfortable bed, friendly staff
Fantastic place to stay!
Friendly Welcoming Hotel
We booked 4 rooms for a two night stay (Rooms 11,13,18 and 19) - all rooms were lovely and clean, warm and welcoming.
The staff were really friendly and helpful and we had a great couple of days travelled into Durham and Darlington during our stay and The Parkhead Hotel was perfect for what we had planned. We had very enjoyable breakfasts and lovely snack/meals in the Hotel. Again there was a friendly, relaxing and enjoyable atmosphere in the bar area. Would definitely recommend this Hotel and will stay again, when we visit North East.
Perfect for what I needed.
Nice room. Nice bed. Nice service, cannot fault them
Our stay at the parkhead hotel
Staff are friendly and helpful, room was clean although a little dated.
Parking on site is ample. We found the hotel well situated and reasonably priced for our needs