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80% would recommend it to a friend
Room really nice. Very picturesque setting and grounds including the topiary. Food was really good but the staff weren't really trained for restaurant service with lack of customer service and finesse. The heating at The Spa had broken down which did shorten the visit ther on the second day.
tired looking and disorganised on the food side
Not much of a welcome, my food order never got through to the kitchen and an hour later I had to go looking for it only to then have it given to the table next to me who ordered 45mins after me.
They then had given my breakfast table the next morning to someone else when I returned to it with my self service food. All very embarrassing. Poor communications, process and management.
Excellent all round
Stayed for one night on business.
Didn't do much and had room service food, but all in all it was pretty much faultless. Getting the shower temperature right took a bit of doing, but that was hardly a major problem.
Good stay and very helpful staff, room could have benefited with a mini fridge.
Lovely hotel - thoroughly recommend.
Beautiful grounds and great ambiance. Bit of a rabbit warren to find your way about in and in places some of the decor could do with a spruce but this did not detract from great service, lovely architecture and overall lovely time. Recommend and would stay again.