You have not entered any valid search criteria.

Please enter your destination and perform your search again.

Reviews - Holiday Inn Express LONDON - DARTFORD


University Way,Dartford, Dartford, DA1 5PA

Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (21)

86% would recommend it to a friend


Customer service


Food quality

Room quality


  • John D

  • November 2016

Holiday Inn Express LONDON - DARTFORD

The room and public areas are modern and functional, no frills but more than fit for purpose.

The only issue that I have is that the food was really poor quality but other than that a good experience. I have to say that all of the staff that I encountered were very friendly, attentive and helpful.

  • W Singleton

  • November 2016

Post code for hotel parking

Do not follow your sat nav to this hotel it will take you to the rear of the hotel and you cannot get your car in l spent 2 hours in the dark trying to find the main entrance and still failed to find it I had to park my car on a near by estate and carry all my luggage about 600 metres to the hotel..

The whole experience of trying to get my car parked ruined my stay at this hotel

  • C Playford

  • November 2016

Holiday Inn Express LONDON - DARTFORD

Great night sleep.

  • Laura T

  • October 2016

Small breakfast on offer but lovely hotel!

Although we had a lovely stay at Holiday Inn Express and room was very spacious we were a little disappointed with the breakfast - wasn't a huge option compared to most hotels.

  • Laura T

  • October 2016

Not a family hotel

Lovely hotel which was very clean and rooms were a decent size to fit 2 young children with a travel cot.

There wasn't anything to do there which was family friendly, no pool, soft play area, creative corner etc. But a fab hotel if your just sleeping and leaving.

There wasn't a lot on offer at breakfast time, the hot food had 3 options (egg, sausage, beans) and continental was 4 basic cereals (non of which kiddies eat), croissants and yoghurt.

  • Amy P

  • October 2016

Clean and comfortable

We stayed for one night to attend the BTCC weekend at Brands Hatch.

It's a convenient hotel (20 mins away) and the rooms are clean and comfortable. Our room on the first floor was a little noisy as it overlooked the bar/restaurant smoking area but it quietened down later on.

  • J Lloyd

  • September 2016

Suprisingly Good

After other sites, wasnt expecting a lot from the Holiday inn experience, but the staff were friendly and helpful, everything met or exceeded all expectations.

Evening meal was maybe a little pricey, however I enjoyed it and it was served quickly and wioth a smile. Only request I would make is BACON for breakfast

  • W Pender

  • August 2016

Comfortable bright room, poor breakfast.

Noisey at night. Interrupted sleep.

Response from hotel

Dear W Pender,

Thank you for leaving feedback about your stay. It is nice to know that you found our room accommodations to be comfortable. However, we regret that your stay was negatively affected by the noise levels experienced. We have taken note of the feedback that you have raised and it'll be addressed with management to consider for improvements necessary.

We do hope you give us the opportunity to host you again in the future and make your stay as best as it can be.

Kind Regards,

Pam G

Case Manager


Thank you,

Pam G


  • Craig R

  • June 2016

Short stay, 2 rooms

We booked well in advance so the price was good.

Our room (016) was not yet refurbished but was adequate, clean and comfortable. The staff were all very pleasant, a very warm welcome and always happy to help, probably the best overall staff that I've encountered, and I've stayed in a lot of UK hotels throughout the past 9 years.

  • Debbie L

  • May 2016

Holiday Inn Express LONDON - DARTFORD

Good clean accommodation.

Staff excellent- especially Alex and Aueriele.