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59% would recommend it to a friend
Beware the breakfast
I preboooked my breakfast on line for £20.00 and at checkin was greeted with a sign offering the same for £10.00.
When I raised this with reception I simply was told that offer is only available if you book on arrival. I do not think this is fair and pointed this out but the only response I got was shrugged shoulders. So the next morning I went to breakfast full of antiscipation for a lovely breakfast but it was not to be - it was not even worth the £10.00. Most of it was overlooked and cold yet I was the first to arrive at opening. Again highlighted this at reception and got the same response.
Good service in the bar
staff very helpful, although issue with breakfast
Down she goes...
The Denham Grove is taking on water and much like the Titanic, once glorious with fine accommodation and luxury dining, this hotel is slipping slowly into the depths of despair.
What a shame too. Despite being a tired hotel property, it's once saving grace was it's food and beverage. Now, however, even that has been left to ruin. Oh dear, oh dear....
Really lovely hotel, beautiful setting.
Would love to come back if I find another deal, especially as we had to rush off the next day and didn't get a chance to go and use the leisure facilities.
booked a room here executive room .ive seen more executive in a travel lodge or a premier inn paintwork dull .old bath and shower attachment double taps .would class this as a standard room .
food was good barman helpful friendly .but pricey basic food
Overnight stay for a wedding
Unfortunately my experience of this hotel is clouded by my past dealings with them on a corporate basis.
I have not used them for work for 3 years now and hoped in that time they had improved. That wasn't the case. We were staying for a wedding and the food was terrible the chicken was raw in places and the vegetables were so hard they were inedible. The room was tiny (despite being an executive room) with no air conditioning meaning we had to open a very rickety window (the frame was cracked in several places) and being on the ground floor, didn't feel very safe as someone could have climbed in. The bed was very hard with a wooden headboard which made the most awful cracking sound whenever someone moved in the night. No drawers to put anything in which meant piling everything in to the cupboard with a door that dislodged itself every time it was opened.
Lovely staff tired hotel
I stay here often.
Staff are lovely. the rooms are tired and a bit dark and it always feels like they could be a bit cleaner. Carpets need a deep clean in every room I have stayed in. However, value for money on late rooms and the location make it a practical choice. The staff welcome- makes the rest seem less important.
Can not fault the hotel in anyway.
But the fault I do have is with LateRooms. Booked a executive double via LateRooms to find out at the time of arrival it was actually a standard double. When addressing the room size with the reception, they mentioned to me that LateRooms and other booking site will describes rooms differently to the hotel. The reception apologised and addressed the matter accordingly and upgraded the room. I would definitely stay at this hotel again but won't be booking via LateRooms.
Lovely hotel, staff and location but accommodation a little 'tired'
Venue was outstanding, staff excellent, food was lovely, but my room was just a little 'tired'.
Marks on paintwork, bed sheets frayed in places and just felt it needed a bit of a freshen up. That said, it wouldn't put me off staying again as the positives outweigh the negatives.
Got room at discounted rate on laterooms and I still feel ripped off
Stayed at many hotels and never complained even budget hotels match the price you pay.
De Vere Denham Grove was very poor. The bath had a mountain of silicone poorly done around the taps the bath was dirty, walls marked door damaged, paint flaking, headboard loose, very small room, wasnt made aware of the loud wedding going on at all. overall wouldnt stay again even at a discounted rate.