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91% would recommend it to a friend
Lovely Grounds, Inside a Little Tired
What a marvellous setting and a great hotel.
The only thing that let the place down were the carpets which looked like they had seen better days.
Room,staff all excellent a very tranqual place to stay, close to varied places of interest for many.
A smooth check in, very relaxing, beautiful gardens, very friendly staff, adhered to our every need.
New Hall Hotel & Spa
The food could have been better but we got room.service quite late so it's understandable
Short stay for business
Needed hotel in/near Birmingham to attend a course.
City centre hotels more expensive and lacked facilities compared to New Hall; other reviews were helpful - food, rooms, breakfast and spa all lived up to expectations. Short taxi ride into city centre. Staff all very friendly/helpful
Beautiful hotel, grounds and spa.
Had an amazing two night stay in this beautiful hotel with my best friend.
EXCELLENT customer service especially from Des on reception.
Peaceful and comfortable
Just a brief one-night stay-over but a warm welcome and a very comfortable room.
Loved the peaceful surroundings. Room service dinner top-notch and a great breakfast. No time to visit the Spa. A pleasant change from a Holiday Inn or equivalent.
Birthday Present Come Early
Really enjoyed our stay.
Early birthday present to myself and what a way to spend it. Really relaxing and a great way to unwind. Great facilities. Polite and helpful staff. I would highly recommend this hotel and will definitely be going back at some stage. Well done to LateRooms.com for suggesting this great hotel.
requested twins but got doubles
The rooms I booked were for a group of 6 women, unfortunately I requested twins on late rooms and the hotel did not pick this up so we ended up in double beds which they could not change, We all know each other very well so managed with the aids of 3 extra duvets, but this was a disappointment because this has not happened before when booking this hotel via late rooms.
Lovely room and building, poor food.
We thought our hotel room was very good, well equiped and comfortable, good tea and coffee facilities etc.
The communal areas were nice and the building itself is very impressive. The meal we had in the restaurant was poor and overpriced. My friend's duck was chewy and my white wine was not cold enough and yet it was described as 'fine dining'. The customer service was good as they did refund the price of the duck and we were given a free glass of wine. The lady on reception was good and very pleasant to deal with. They need to address obvious problems with their restaurant and then this place would be lovely. Breakfast wasn't great either. My black pudding had been left out under a warmer for ages I think as it was really hard, I couldn't cut into it. My friend's poached egg had a runny white inside and wasn't hot. Overall, loads of potential but sort out the food!
New Hall Hotel & Spa
Perfect in every way!