Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
66% would recommend it to a friend
pay for what you get
plus side is location and cleanliness of room and bathroom Down side very dated and the terrible customer service on checkout from the female receptionist who more or less called me a liar when we queried the check out time and said that the receptionist the night before never told us about late check out her attitude was shocking !.
Avoid there are better hotels with far nicer staff
Birmingham City Centre
An historic Victorian hotel, with a modern makeover.
Hotel was clean and tidy, though with the (older hotel) usual restrictions of narrow corridors, steep stairs and tiny (but amazing) lift. Superb access for the centre of Birmingham, and very easy to get to the refurbished Birmingham New Street railway station. Could do with a lick of paint in places (top floor dormer window frames, for example).
Good base in the city
The Comfort hotel is right next to Birmingham New Street station and in the centre of the city.
The room I had was comfortable although small, the shower was great producing hot water which is not always the case in some hotels. Breakfast was pretty basic for the price(extra to the room).
My third visit to this hotel.
Room clean and comfortable, as it has been previously. Very convenient for the city centre and station, and getting to and from the NEC.
Lifts did not work, the heat was unbearable in the room, reception smelt like an open drain.
I would not recommend this hotel. Worst night sleep in a long time.
Comfort Inn City Centre Birmingham
My room had everything I needed and was clean and comfortable.
It is so close to New street station and such good value. The staff were friendly and the hotel was perfect for my quick stay.
Functional and friendly
I needed a place to stay for business and the no frills acommodatiin cut the bill.
The staff were friendly and helpful, the room small but comfortable. Also, quiet which was welcome.
Ideal for short stay
Very near new street station and bull ring.
Near theatres and Victoria square. Not luxury but ideal for a short overnight stay with everything you need. Staff friendly and accommodating. Breakfast was cooked to our preference and plenty of cereal, bread and croissants etc to help yourself to if you choose breakfast option. Can't fault it for our requirements.
Fall off the train into clean, comfy but basic room
Great location, just head out the back/side of the station (find the lift next to the big set of stairs), cross over the road and you're there.
Looks like an old pub, but find reception for a quick check in. Old lift or stairs to an old fashioned room, but is very clean and has all you need for an overnighter. Shower more powerful than you expect and nice biscuits. No aircon, but window opens. Right next to the Chinese quarter and some really authentic restaurants next door, plus a small cinema. A comfortable stay for a great price and great location.
Nice convenient plae
Reception staff polite and friendly.
Room clean, warm and clean. My only complaint is that arriving on a train at 11pm - the hotel had NOTHING to offer - bar closed, no room service.... what a shame. and in the middle of Birmingham. They couldnt even recommend a restaurant that was still open [although i did find two just around the corner as I was leaving the morning after!!!]
Surely a city centre hotel can do better.