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75% would recommend it to a friend
Relaxing stay, no hassle.
Am looking forward to my next visit.
Last minute booking
We booked this hotel as a last minute change of plan meant we needed overnight accommodation.
We were very pleasantly surprised with the standard of the hotel and would go back again.
Very busy hotel as we struggled to park due to functions and weddings in the hotel.
Room was very noisy situated above kitchen - extractor fan came on at 5:45 each morning. Staff in the kitchen below could be heard shouting, no arguing with each other. Someone was not happy and we could hear everything that was said. Mildew around the bath gives what was a clean bathroom a dirty feel. 4*. I have stayed in a better 3*
A cupboard for a bathroom
Generally a disappointing experience.
The room for the tariff was very average with the smallest bathroom I have seen and poor shower. At breakfast I was told I would have to pay (even though I had booked B&B via Laterooms). It took them far too long to resolve.
Nice hotel but certain roooms could do with an update
Good welcome at reception and stylish restaurant/bar area (Marco Pierre White menu).
However, although the bedroom area of the room was fine, tidy, clean etc. the bathroom seemed to have a damp problem and there appeared to be mould on the floor tiles. Not a pleasant smell. Hopefully they will have treated it as I did alert them during my stay.
Fantastic value for money and faultless service.
Download festival weekend.
Friendly, efficient staff, together with comfortable, clean room.
Stayed for one night for my husbands birthday - well the staff were brilliant.
They were very friendly and extremely helpful. At breakfast (they knew it was my husbands birthday but he didn't know they knew). The waiters came out singing Happy Birthday and Chef had put a brownie on a plate with "happy **th birthday P***". They even got him a card. Couldn't have asked for anything more.
only go in the summer
Cold resterant .everything else v.goo
BEST WESTERN PREMIER East Midlands Airport
Whilst nothing was wrong nor was there anything to complain about, nothing left me feeling good about the hotel- mainly I thought it expensive for what it was