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72% would recommend it to a friend
Disappointing restaurant availability
Very disappointed with the restaurant food & wine availability, we should have been informed before ordering wine & food as both first choices was not available
Overall a really positive experience, especially quality of service which was very helpful and courteous and choice and quality of food.
Newly refurbished bathrooms were very suitable for anyone with mobility issues, the non slip surfaces were really helpful. Just one or two suggestions for potential improvements. As someone with balance problems I did not need a disabled room but would have appreciated a small handrail in the shower to hold onto if needed. Also I have slight visual problems and found the lack of a light decor scheme especially in the room a bit troublesome. One person in our group of 3 has a gluten intolerance and it wasn't clear whether a gluten free option was available particularly at breakfast . These however were only slight inconveniences in an otherwise enjoyable stay.
Poor Allergy Info
I asked to see the bar menu allergy list, and picked one of the few meals that was dairy free.
As I ordered it I asked them to double check the mayo as not all mayo is dairy free. Its a good job I did as although the meal containing mayo was on their dairy free menu, the mayo did in fact contain dairy!
Just a short stay, wish I had come for an extra night.
Really comfortable bed. Clean bathroom. Perfect for the location of my event.
Another visit at this hotel.
Yet again a pleasant and enjoyable stay.
It would be rude to single out any members of staff for praise as they were all fantastic as usual. I've been working in the area over the past few months and whenever possible I always try to book in here.
Facilities are great, including the pool and gymnasium. Some renovation work is being done at the minute to hotel rooms, but I've hardly noticed any disruption. For the money, I highly recommend this hotel and it's staff.
Village Hotel Maidstone
The hotel is currently undergoing refurbishment and so it was a little noisy and we were disrupted in that we hd to use a fire escape to get to our hotel room.
It was quite a walk. The hotel room was newly refurbished so was very clean and tidy. Everything was in the room that you could want.
Village Hotel Maidstone
I was only staying there as a rest point for a function I was attending nearby but my bed was very comfortable indeed and my room was very clean.Job done.Happy Customer.
Too noisy for us!
Apart from being right next to a huge roundabout and a lot of major roads, the car park was busy all the time and doors were still banging at 3am on the Sat night.
Breakfast was overpriced at £9.99.