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100% would recommend it to a friend
Not up to expectation
We must have had one of the poorer rooms in this much hyped hotel.
On second floor, no lift, fantastic view of beautiful gardens but deafened by noise of motorway so no chance of window open if sleep required. Heating in room controllable only by valves on radiator ( thermostat on wall had no effect, but house manager very prompt in response to my 11pm call for help). Hot water pretty much had a mind of its own and one tap incomplete. Bed very comfortable and everything else OK. Had previously stayed in a ground floor room on stroude road side which was much better. Luckily we had a LateRooms rate which was cheaper than hotel quoted and made the deal acceptable.
A magical location with considerate staff.
The hotel provided a truly magical location for us to celebrate our 25th wedding anniversary.
The hotel magical and cosy and spotlessly clean - perfect.
All staff most helpful and obliging particularly after admin probs at both reception and restaurant sorted.
Hotel in very old buildings did not quite marry up with very modern facilities aspired to, installed- electrics in rooms pretty well incomprehensible. Food not really up to the prices charged. But hotel was exactly what we wanted at the time