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Reviews - The Chace Hotel - a Corus hotel

3

London RoadToll Bar end, Coventry, CV3 4EQ

Price From 85.33 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (15)

60% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • John P

  • July 2015

noisy but nice

Beautiful old building with clean modern basic room.

Our room was above function room so very noisy with people talking and smoking outside. It was Saturday night so prrobably quieter mid week.

  • Marie Harris

  • May 2015

The Chace Hotel - a Corus hotel

Room was extremely hot.

It served its purpose but I was not bowled over by it. However, the customer service of the reception staff was second to none.

  • Derek Toombs

  • April 2015

The Chace Hotel - a Corus hotel

Nice room, friendly staff.

  • Collins N

  • April 2015

Amazingly Good!!

I don't think I can fault anything about my stay.

Room was surprisingly bigger than what I had in mind with extra seating and chilling space too. It was very clean too. And customer service was top notch. We were greeted and received by a very friendly lady at reception and throughout our stay everyone else was particularly helpful and friendly. Gill in particular was a legend. I cannot remember her saying NO to a single request. And that includes taking pictures of our entire group and making the housekeeping staff stay late to service our rooms after 12:30 pm. Value for money. Hell yeah. what was it. £38 per person for 2 nights. Great!

  • John N

  • March 2015

Discount Accommodations

It's a good thing we got a discount.

The room was modern and quite nice, but the bed was awful. There were springs sticking me all night, everytime I turned. When I coplained @ checkout, they said they'd tell the housekeeper. The toilet would not flush unless you pumped the handle, and then my husband couldn't make it work at all. When we complained as we went to breakfast, we were told on return that someone checked and it worked fine. It didn't. We were not offered breakfast when we cheked in, but when we asked in the restaurant at dinner, were told we should book, for £9.99 otherwise it would be £13.95 in the morning. The food was lovely.