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76% would recommend it to a friend
We booked a room on the day, after having moved home, for a much needed rest.
We stayed in an executive suite, which was excellent. The food was excellent, although on the Saturday evening the service was a little slow due to various events which were going on in the hotel. The grounds are well kept and extensive. Altogether a very enjoyable stay.
This hotel, was amazing in every aspect, we had a wonderful time there...
Our 1 and only complaint, is that the service at the restaurant was very poor, and 1 waitress dress was very very scruffy, to the point her trousers, was falling down, to reveal her midrif bulge... 😞😞😞
An excellent choice
Booked as a last minute place to stay close to Stansted airport.
Sadly arrived very late and missed the whole day of sunshine :-( however the room was A* and was just as good as I hoped it to be.
The view next morning was superb overlooking green and a pond. I got everything I asked for.
Didn't have a chance to have breakfast or try any of their food but I can imagine it's equally as good.
Highly recommended and we will be back :-)
Down Hall Country House Hotel
Best hotel I have stayed in a long time better then some 5 stars
lovely hotel excellent see
We had a lovely comfortable stay - we attended a murder weekend and opted for an extra night which was well worth it as the tranquil and peaceful setting is great if you want to relax.
The hotel is in the middle of nowhere and we had to wait quite a while for a taxi we pre ordered which was a pain but not hotels fault, they kept us updated at all times and chased taxi firm for us without asking. The restaurant grill staff were lovely and breakfast was delicious and plentiful. The room was large and very clean and bathroom perfect for our needs. We were on the ground floor and this was very easy to access all areas quickly and a cream tea at lunchtime with one portion of sandwiches was more than enough for two. All in all a great relaxing atmosphere, lovely accommodation and fantastic customer service - I would highly recommend.
Bedroom was the worst I have stayed in .
Bathroom was not clean and the sealing round the bath was black with mould. The bedroom furniture was very scruffy and badly scratched with the veneer flaking off in places
Was it Down Hall or Lower Loxley... did I find Ambridge?
Wonderful setting, professional and efficient staff, lovely room and fabulously comfortable bed.
I remembered to bring my gym stuff, so could take advantage of the fitness room and my partner could go for a long run around the country lanes. Dinner in the restaurant was a bit disappointing... or rather, poor value for money in my view. I thought we'd moved on from nouvelle cuisine, but it seems not. I prefer my art in a gallery and food on my plate, preferably with some vegetables as an acompaniment. The tasty, and to be honest, more nutritiously balanced full English breakfast was better value for money. I informed the staff in the restaurant of my views both at dinner and breakfast. I have selected the box for 'not recommending to friends' because I don't think it's 'our' sort of place. We chose the hotel at short notice for a spontaneous few days getaway and it was convenient for the airport that we used. I enjoyed the stay and but I think it's more of an 'event' hotel... there was a wedding party and a 'murder weekend' during part of our stay. Perfect for such a location.
Nice and relaxing
Stayed with my partner for one night end of February, and despite there being a wedding on the room was very quiet and it was a very relaxing experience overall.
The room was a very good size and the bathroom was excellent. We had both lunch which was a little expensive but the portion sizes were huge particularly the chips. Dinner was closer to fine dinning, my steak was perfectly cooked and the dessert was incredible. Had a good comfortable night sleep too and would definitely stay there again although would book earlier next time to try to get an appointment in the spa.
Good Hotel not very good food
We had a very nice stay overall.
Nice room and clean. Little disappointed about the food and the service was about average. Dinning room too small for this size hotel and could not get in. Had meal in room. Order was wrong and there were missed items. Room service did not answer had to leave order with reception.
Could not fault anything at this hotel.
Service was outstanding from arrival to departure. We managed to find a great deal with laterooms and was expecting the room to reflect the cheap price. We were wrong. the room was huge, bed bigger than a king size, bathroom with a huge bath and his and hers sinks, loads of storage room and beautiful decor. Best nights sleep we have had in a long time. We did not stay for breakfast, but from what we saw and smelt it looked great. Buffet style so you can have as much, or as little, as you like. Would definitely stay here again if in the area. Thank you all, especially Martin at reception. I would recommend room 512!!