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Reviews - The Wesley


81-103 EUSTON STREET, London, NW1 2EZ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (87)

77% would recommend it to a friend


Customer service

Food quality

Room quality


  • danielle sawyer

  • January 2015

Weekend break

Friendly staff, clean room, great breakfast.

  • P Clark

  • December 2014

Pre Christmas stay

Hotel selected as I wanted a 4* hotel and this one had had good reviews and was 1.5 miles approximately from the Aldwych theatre and a 3 minute walk from Euston station.Hotel reviews stated that the hotel had undergone a 3m renovation in 2012 and the room, albeit compact and bijoux, was smart and modern, with a lovely ensuite, although shower leaked.

The room was clean, well presented and warm. Free tea, coffee and water were provided. There was an issue re being able to hear constantly running water through pipeworks during the night time which did affect our sleep but as it was for one night only we did not bring it up with staff. Downstairs in the lobby and the restaurant it was a different matter. We arrived to find the lobby and restaurant undergoing major works and it looked very shabby, which was a shame as we felt it let down the overall experience. Lift only access to restaurant which turned out to be a pain as no stairs and lift slow and small, especially as lobby only one flight up. Hope this is resolved with renovation. We had breakfast included with our booking and it was very good and excellent value for money. Full English breakfast was available along with fruit, yogurt, cereals, any type of eggs and freshly cooked pancakes. Overall a good hotel, not excellent and would not repeat whilst under renovation but perfectly good for a night out to go to the theatre.

  • Simon B

  • December 2014

Simply a great hotel

My Girlfriend and I were in London for a long weekend and stayed at the Wesley.

The room was simple but modern and well designed. Everything was spotlessly clean and the bed comfortable. Great breakfast and just 2 minute stroll to Euston station.

  • Matthew W

  • December 2014

Clean, good hotel & service

Clean, good service & in good location and good price for a short business trip to London.

  • Richard W

  • December 2014

Disappointed - Pictures are misleading

Bathroom shower was like a fire hose and flooded the bathroom.

Room was tired and the atmosphere of the hotel outside the room was prison like. Lifts weren't working, areas of the hotel were under repair etc.

  • Jon W

  • December 2014

Very good but some problems

Firstly the positives: + Good location - walking distance to lots of west-centre places, tube stations very close by for getting anywhere further afield.

+ Room was very clean and modern.

+ Comfortable bed. + Nice courtesy biscuits (chocolate ginger things) + a good range of tea, fruit infusions, coffee & hot chocolate. Negatives:

- I had a room on the front, and suffered the bright green floodlights seeping round the edges of my curtains. Not the most restful lighting effect. - The room was very cold (I stayed in early December) . This was because the air-con was "locked" to central control, and set to a very low temperature. It was actually warmer in the reception, near the main entrance, when I went to get it sorted out, than it was in my room. Unfortunately the staff were unable to fix the problem — they clearly didn't know how to work the air-con control system — but they did have a fan heater they could lend me (which suggests it's not the first time someone's been cold in their room). - The shower isn't thermostatically controlled (or if it's meant to be, it doesn't work) and varied between cool and warm every few seconds.

  • IAN robertson

  • December 2014

best place for a Scotsman to stay in London

Hugely convenient for Euston Station.

Less that 200 metres away and easily accessible. Staff were very friendly and wanted to help in any way possible. Gave us good guidance on how best to get to Tate Britain by tube. Breakfast we very good, Smoked Salmon and scrambled egg each morning, along with fruit, toast and coffee. Great shower and firm comfortable bed.