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81% would recommend it to a friend
On arrival, the staff were very efficient and helpful.
The room was tired - with a patch of black mould on the bathroom ceiling. Set menu was good value with a carvery option available.
Woken up in the early hours by a drunken couple having a very abusive argument outside. Not something I would have wanted our children to hear.
Breakfast service was very slow - waited over 10 minutes to order tea and toast but eventually had to approach a waiter to ask. Food for breakfast was fine but had to wait for quite a while for various items to be replenished. Will not be staying again.
Overall, the hotel was clean and tidy, although undergoing upgrading, the external grounds were rather untidy in places.
Nice but outdated
We booked a stay at the Grand hotel for our anniversary.
The hotel is gorgeous and set in beautiful grounds. On the outside it's really impressive. Unfortunately our room was really outdated and not worth the money we paid. We appreciate it is a Victorian hotel, but it clearly hadn't been decorated for many a year with peeling wallpaper and two twin beds with unpleasant bedding. The bathroom was also run down, with a big crack in the ceiling which water came through in the morning. The food was very overpriced and underwhelming. We waited fifteen minutes for someone to come and take our drink order. Nobody offered us dessert. The two Scottish barmen were fantastic however; very attentive and good fun.
We wanted a romantic getaway in the country, but there would have been more luxury if we had booked a premier inn.
Cumbria Grand Hotel - Lake District
ON arrival allocated room no.
227. at first ok. Following morning discovered roof leak in bathroom. After reporting to reception. Agreed to to move us. However, after viewing several rooms which were completely unacceptable. was told that no other rooms were available. when I suggested therefore that they might want to make a reduction in our 2 night stay they suddenly came up with a room[no. 131] which was very good and acceptable. Not good customer relations.
I had an amazing view from my hotel window which was worth the price alone however the food was very pricey and actually pretty poor.
The room was clean and very comfortable.
Old - fashioned grandeur and service at an affordable price
The location of this hotel is superb, overlooking the sands of Morecambe Bay, with a feeling of the Lakeland fells nearby.
The panoramic views stretching from the snow - capped Howgills sweeping right round the bay to the power station at Heysham were simply stunning from my balcony. A comfortable bed and attractive bathroom made a most enjoyable stay, and a lavish breakfast buffet exceeded all my expectations, together with friendly service in a relaxing ambience, all at a most reasonable price.
Really enjoyable staying spoilt by rude staff at breakfast
I took my wife away for the night following 2 family bereavements.
We had not been to Grange-over-Sands before but decided to give it a go. We certainly weren't disappointed by the room, and the welcome hamper was a wonderful touch. Unfortunately our enjoyment was almost entirely spoilt by a member of staff at breakfast who was incredibly rude in 'asking' us to move seats. A very disappointing end to an otherwise largely enjoyable stay.
Stayed at this hotel for one night following Cartmel races.
I have stayed in a lot of hotels in my time and can safely say I have stayed in better Premier Inn's for a 1/3 of the price. Overpriced for this quality of accommodation.
A group of us had stayed and had a meal the evening of our stay. The food was of a good quality although you couldn't pay for anything by card at the bar and everything had to go on your room. The bathroom was very basic and the corridors and communal areas were tired
It took c20 minutes to check out as our food order from the previous night had not made it through to the reception and they then had to go and find the order. Even after this wait they couldn't find it and I had to remember the food order for 8 people. There was also a bit of a domestic between the duty manager and receptionist as to who should do what jobs and I found that quite unprofessional arguing with one another in front of hotel guests. All in all it was a disappointing stay, thankfully it was paid for through work expenses as I would have been more disappointed had we paid for it ourselves.
Very nice hotel
Room was basic, but in process of rooms upgrades.
No tea of coffee making facilities which was disappointing. But lovely settings. Would go back.
Just as I expected.