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43% would recommend it to a friend
Arrived at hotel and reception said there was no booking under my name and code I was given by laterooms.
Luckily there was still a room available. Once entering the room, I found a half drunken cup of tea on the side and another dirty cup. The towels were also wet as if they had just been used. I then reported this to reception and all I got was a simple 'sorry'.
sheep and cows
It felt lie a throw back to the mid twentieth century and a school trip where everyone made the most of a bad job.
I can not say anything was wrong , then again it all could be so much better. Clearly a - " get em in , get em feed , get em out attitude " and summer season staff who do what they do , just .
Dirty run down customer service very poor ruined start of our holiday.
requested refund but manager was unhelpful
Disappointed that we had not been told that the hotel was being renavated building work being done everywhere only two members of staff spoke to us all weekend so the staff could be more friendly for their guests the bedroom was very clean and tidy and very good value for the cost food was ok enjoyed our stay
The Trecarn Hotel
A really nice place to stay.
Friendly staff, clean and a lovely hotel. Value for money. I will definitely return.
Great location for babbacombe
We booked our room last minute for a weekend getaway over bank holiday.
The staff on reception were friendly, we asked for extra towels and toilet roll and they were more than happy to help. Location is perfect for babbacombe which is just round the corner and it took us about 20 minutes to walk into Torbay. There was evening entertainment in the hotel we didn't stay for this but there were families who seemed to be having a good time. The room was a comfortable size with a small bathroom and shower, the decor was old and tired but beds were comfortable and we liked having tea and coffee making facilities. Breakfast was ok, there was choice of cereal, toast, juices and a cooked breakfast. Even though it was a busy bank holiday, there were enough parking spaces outside on the street by the hotel.
Possibly the worst hotel i have ever stayed in.
The foyer was reasonable but the rabbit warren of tired and tatty corridors led to an even more tired and frankly scruffy room. I have stayed in better accomodation for much less money. The bathroom was grim to say the least. No personal touches like soaps and a bathmat instead a dispenser you'd find in a public toilet. The bed was uncomfortable the decor unfortunately made it even more dingy. I would advise closing down refurbishing and starting again. Or at least charging much less.
Hotel being refurbished
The room we were in had not been refurbished yet and myself and wife believe this area of rooms should have been shut down.
The room was a disgrace even though we paid £61 a night. I am sure the refurbished rooms are good.
LITTLE KNOWN BUT GREAT ON EXPECTATION
Ours was a late booking, but price was right, and in Babbacombe was outside of over-populated Torquay.
Easy to find, but restricted parking, but Hotel was well used with 2 coach parties, and everything arranged on time for them, so we benefitted from Service, and from the from the lovely Bingo and a 'horse-racing' party games arranged for the one night we stayed. We might tell our Church about this venue as it seemed big enough for a small Convention. Thanks.
Really enjoyed my stay only thing the entertainment wasnt very good