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Reviews - Bella Dorma

4

Station Road, ,, Bourton-on-the-Water, GL54 2EN

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

100% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • j barthorpe

  • September 2016

Could not be faulted.

The accommodation was excellent and the owner extremely pleasant and obliging.

  • Pauline B

  • September 2015

Excellent location

Bella Dorma is ideally situated close to the centre of Bourton on the Water.

Our room and the bed were clean and very comfortable. The shower was difficult to control i.e. adjusting and then maintaining the temperature. Our breakfast was delicious. We would of preferred not to share a breakfast table but were not given an option on our second morning.

Response from hotel

Of course the guests had a choice of sharing a table or not. If they had come down at a different time then they would of course have had a table to themselves or indeed we could have set up another table if they were so against sharing but as we are a small friendly B&B we only have 2 tables for our 3 rooms and usually guests come down at different times so this isn't an issue however occasionally when guests all come down together we ask if they mind sharing (usually with 2 other guests not a table full)! and have a very pleasant breakfast in conversation with the other guests. I'm sorry it was a problem for these guests but they will know for future that they can always ask to be seated on their own.

  • Natalie W

  • April 2015

Great service, lovely accommodation!

We were very impressed with the standard of the accommodation, and high level of friendly service provided by the owner; nothing was too much trouble.

The food was great, and our room was very spacious and spotless.

  • JAMES N

  • March 2015

Spotless!

I had a lovely time + the owner was very friendly.

  • Nigel Keeling

  • March 2015

Shared Bathroom

The property is lovely and Jacqui is a pleasant host.

Parking is great and the village centre is just a five minute stroll. Bourton is lovely and you are a short drive from Stow which is also a smashing Cotswold village. The one down side of our stay was the shared bathroom. When I booked I believed we had a separate bathroom but was unaware it was shared with the guest in the single room down the corridor. The Bathroom is attached to the double room we had and can ( when the single isn't occupied ) be accessed by a door off the bedroom. However due to the single being occupied, the door was bolted and we had to enter the bathroom via the corridor. This meant keeping our toiletries in the bedroom and carting them along with towels, change of clothes etc. to the bathroom each time we had to wash, brush our teeth etc. We also had to go through to the bathroom for water for the kettle as there was no sink in the bedroom. ( This would be a useful addition Jacqui). The worst issue is that we can hear the other guests using the toilet through the bolted door. The sound carries clearly into our bedroom which means every time someone else used the toilet or bathroom we were disturbed. Two points: A sink in the double room would mean that guests could wash and brush their teeth without nipping next door, also could fill up kettle. Separate bathroom on website should clearly state Shared Bathroom with a single room off corridor. I wouldn't have booked the room had the arrangements been clear. It seems a small issue and in truth didn't spoil our trip, but it surprised me. We booked through Late Rooms and it seems Bella Dorma's own website has up to date information. Jacqui kindly gave us a bottle of wine as she knew we were a little disappointed.

  • Colin Clark

  • February 2015

Bella Dorma

Excellent B & B, covenient for amenities in Bourton.Superb cooked breakfasts