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Reviews - Royal Hotel



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (8)

63% would recommend it to a friend


Customer service


Food quality

Room quality


  • Alison J

  • December 2016

Good location but rooms in need of a facelift

Great location and venue if looking for a great night out with a festive party atmosphere.

Great for those not wanting to sleep because the hotel bars are extremely busy and very loud. Very noisy outside too with people milling around and traffic noise. Room was clean but in dire need of a facelift. Broken furniture mended with gaffer tape for example. No hot water available for showers on the evening of arrival. Floors very uneven and creaky. It was like stepping back in time. Having said all that, the staff were all very helpful, although very young. Breakfast was well below average. 1 burnt sausage, one slice of bacon, one half of a tomato, one piece of toast and one mushroom. No option for any more toast or anything more for those with a big appetite. All in all, not the best experience or value for money. Plus I was overcharged by £10 above the laterooms deal price. Be wary!

  • Holly D

  • November 2016

Royal Hotel

Loved my stay excellent hotel.

  • Richard Brown

  • November 2016

First Time in Sutton Coldfield

This Hotel has recently had a makeover; it presents a pleasing appearance, and obviously has a lively bar at the weekend.

The only issue I have is with the choice of materials for the bedrooms - they are good to look at but have a cheap feel. I worry that they will not stand the test of time, with hotel use. I fear it will look shabby rather too quickly.

  • E Beaton

  • September 2016

Royal Hotel

Lovely hotel/bar in the center of Sutton coldfield.

I can recommend a relaxing nights sleep and hearty breakfast to all.

  • Keith T

  • November 2015

Royal Hotel

Well maintained hotel, clean and Tidy.

Room was on the small side but adequate. Shower was small and shower pressure was very low, although shower and bathroom was very clean

  • Lauren B

  • June 2015


We paid £95 for one night.

We we're told about the noise above the "bar" and we thought it was ok. It's more like a club the music is that loud, the bass was moving the bed. The room was a lot smaller than advertised online too. There was a note on the bed saying we we're charged a reduced rate because of the noise and the fun run the next day but that's not true. £95 for a box room. With no sleep

  • Jane F

  • February 2015

Great staff

The staff were great...

from reception to the dining room. The one negative is that lots of rooms (including ours) are facing the road which means that there is a lot of noise. Either take ear plugs or ask for a different room...

  • A Reed

  • February 2015

Great place to stay, highly recommend.

Great hotel, very enjoyable night stay.

We were advised prior to arrival that we may hear noise in our room from the bar until late, although you could hear the music it was no different to having the window open in a city center hotel. Will be staying here again for sure!