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25% would recommend it to a friend
Very british with good service
Royal Oak Hotel Sevenoaks
On arrival, the Reception staff were very friendly and helpful.
We were given a room in the Coach House at the back of the hotel and told we had a very good room. We were, however, somewhat disappointed with the quality of the furnishings in the room. In the bathroom, the wallpaper was hanging off of some of the walls and the extractor fan in the bathroom did not work. The furniture in the main bedroom was very old and the wallpaper looked to be about 20 years old. The curtains were frayed around the edges.The bed was comfortable and the room was quiet overnight but the Management certainly need to spend some money updating the rooms. The most worrying aspect were the windows (the room was on the ground floor) which did not have any locks on them and could be opened from outside - a severe breach of security. Breakfast was very good but we felt that overall the hotel charged too much for such a poor quality room.
Royal Oak Hotel, Sevenoaks
Having looked forward to staying in this hotel, I was very disappointed with the quality of our room.
The whole annex looked sad, dark and gloomy and in need of a complete makeover. To list but a few things, ironing board and iron greeted us at the top of the stairs,
Scratches on bath panels,
Uneven floor in bathroom,
Peeling wallpaper and bits pasted on which did not match,
Window sills in very poor repair. Shall I go on?
A bit tired and a funny smell
Our room was in the extension out the back and the outside was certainly a bit tired, with flaking paint work.
Inside the room looked fine, but had a few dark marks on the carpet and very musty smell. The toilet handle almost came out every time you flushed and the shower temperature couldn't be adjusted below very hot. Not of this was a disaster, but it didn't make you want to spend much time in the room. At £145, I expected a much better experience, and am always amazed that the people who own and run these type of tired old hotels don't ever seem to have watched the 'Hotel Inspector'. The staff were friendly enough, but I wouldn't rush back.