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Reviews - The Birmingham Hotel

Hotel Birmingham, Golden Hillock Road, Birmingham, B11 2PN

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

All reviews (25)

20% would recommend it to a friend


Customer service


Food quality

Room quality


  • Clarese W

  • March 2015

All i could smell was smoke!!

I was greeted by two staff members who were complaining that they hate their jobs while they were checking me and boyfriend in.

It was awkward considering they were having the discussion in front of us, there was no professionalism. The corridors stank of cigarette and so did our room, I had to spray it with perfume and open the window. It was clear that other visitors were smoking in their rooms. The carpet had numerous iron burns and the bed was very uncomfortable!.

This was not value for money considering the state of the rooms, they definitely need to upgrade their rooms and make sure people are not smoking!

  • K Hamilton

  • March 2015

More of a 1 star than a 3 star

Mouse seen in one bedroom, blood on sheets in another.

Bed sheets were torn, paint was chipped, shower was mouldy, drafty windows and no lift. The list goes on. It is a cheaply priced hotel, so didn't expect much but it should not be displayed as a 3 star when it clearly barely scrapes its hotel status. Definitely more of a hostel.

  • J Lowe

  • February 2015

Worst hotel ever

This hotel is dirty smelly and run down.

Was charged £100 for room only the room was tatty and dirty. Tv did not work bathroom filthy bed had hairs on sheets. Went to sleep with clothes on on top of bed never again will sleep in car before go again

  • James B

  • February 2015

The Birmingham Hotel

Nice size room; good shower; good television.

Shabby decor and furniture. bed was okay. Quiet. No restaurant for dinner and breakfast was quite basic. On checking out the staff on duty did not give me my invoice and I was in a rush so forgot it. I was asked for a photocopy of my driving license which has never happened before in any hotel I have stayed in. In this age of identity fraud I am anxious about the purpose of this and where this information is stored,

  • S Bathala

  • January 2015

The Birmingham Hotel

Worst hotel.