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Reviews - Sandman Signature Hotel Newcastle


Gallowgate, Newcastle upon Tyne, NE1 4SD

Price From 281.58 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (80)

79% would recommend it to a friend


Customer service


Food quality

Room quality


  • K C

  • September 2015

Toiletries:quality excellent, packaging attractive but not practical

  • M Wright

  • September 2015

Rooms need updating

Had to be moved as room was shocking, wallpaper was ripped off walls bedding had stains on and loads of hairs found in bed.

Sofa had not been cleaned was stained with something spilt down one side. we did get moved to another room which was cleaner but would not say clean. we stayed as that was only option otherwise we would of left. would not recommend this hotel well over priced and very unclean. very disappointing stay.

  • Hannah Nicholson

  • September 2015

Incredible hotel

I've often wanted to stay here and so decided to book for my boyfriends birthday.

As a young couple with minor experiences of posh hotels, this certainly exceeded any expectations we arrived with. The room was comfy and warm and we rang to reception to ask for a taxi and they were more than happy to help. We dined at fat Buddha but would love to return one day to experience the hotels shark gastric bar. Only little niggle was that the bathroom door wouldn't shut properly, due to its weight, but we still loved our stay. Thank you sandman.

  • Michael Hackett

  • August 2015

Hospitality Night at the Football

We thoroughly enjoyed our stay at the Sandman Signature Hotel whilst attending the Newcastle-Northampton Town Capital 1 Cup Game.

We were tight for time after arriving off the Train but thankfully we were given the keys to our room straight away. The Room was spotless with a Great View of St James Park, a very comfortable bed & a Very Hot & Powerfull Shower. What more could You need for an Overnight Stay!

  • Julie L

  • August 2015

Very enjoyable stay

Wonderful stay in Newcastle.

Hotel - spotlessly clean. Staff- very obliging. Very good breakfast. Location very close to St . James Park.

Not the easiest hotel to access and parking is £8 per day in a car park across the road.

  • K Mackenzie

  • August 2015

Amazing weekend.

I booked a standard double for my boyfriends 21st birthday, and on check in found out we had been upgraded to a suite.

Which was a lovely gesture from the hotel. The room was lovely. Clean and stylish décor. The bed was HUGE.

We ordered room service for breakfast which arrived prompt and was delicious.

Thoroughly enjoyed our stay. Will definitely stay again.

  • Lauren Donnell

  • July 2015

Excellent choice of hotel

We were part of a group of 20 girls who stayed 2 nights.

Every single room was spotless, staff customer service you could not fault. Cleanliness was 100% and the food from the Sharks club was to die for. Def will stay here again and also recommend to others. Excellent value for money.

  • R Shannon

  • July 2015


Stayed here on Saturday in room 306.

Arrived at 2 and and let into room early which was great. Had paid £140 for room and felt this was a lot for such a small room. Room was modern and bathroom was very nice. Main problem the room was far to hot and ended up with very restless sleep. Only far side window would open and air con was terrible. Was my birthday weekend and they left a card and 1 bottle of beer for this. All in all didn't completely spoil my weekend but expected more for my money.

  • Alex P

  • July 2015

Excellent Stay

Stayed over after a graduation ceremony and was an excellent hotel, would definitely return.

The bed was very comfortable and the wet room was a beautiful touch.

  • Rosie D

  • April 2015


Beautiful modern Room with a really comfy king size bed and amazing shower/wet room