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94% would recommend it to a friend
We stipulated a ground floor bedroom in our booking as my wife is on a wheelchair.
When we arrived, there were no ground floor rooms available due to the hotel's error. They immediately accepted this was their fault and found us a ground floor room in a close by hotel. They reduced the price we had booked at by £10 and paid the difference in price at the other hotel which was dearer. Staff were apologetic, pleasant, courteous and helpful and resolved the situation to our entire satisfaction. Would not hesitate to book to this hotel again.
Good hotel lovely food, good service.
Manageress was really helpful, lovely food of good quality, room was very clean, staff were helpful and accommodation was value for money.
A mixed bag
The staff here are fantastic.
The room less so. Very tired and didn't feel clean. Moved tea tray and underneath was sticky. Ground floor room but window opened fully which meant you couldn't leave it open overnight or even when in the shower. Surprisingly after reading other reviews, the food was great!
Perfect for an overnight stay, dog friendly.
I found this hotel to be very friendly with excellent customer service, especially the restaurant and bar staff.
There was some noise from other guests in the early hours, but this may just have been a one off. Perfect for an overnight stay, I would stay again.
the happy hotel
enjoyed my stay there the staff are really friendly it feels like your all friends
Wednesday night noise
Everything was 1st class except the noise between 12.30am and 3am.
There were people talking loudly, running up and down the stairs and banging doors. The bar had shut promptly at 11 so guess these people had been elsewhere. It didn't help my room was by the stairs and it was totally unexpected on a Wednesday night in what was otherwise a quiet and pleasureable experience.
Met the family for my birthday party
My family all came from different parts of the country for my birthday meal at the Conningbrook.
When asked they put table cloths on the table and my family decorated it. I had the most lovely time there and at the end of the day spent a very comfortable night in a clean bedroom. The choice at breakfast couldn't have been better and we weren't rushed at all. I would recommend this hotel to everybody who wants a enjoyable comfortable stay and would certainly go there again myself.
Our stay at The Conningbrook Hotel
As a family group of grandma, daughter and grandson we were given a large and very well appointed family room.
The reception, bar and restaurant staff were friendly and most welcoming. The breakfast was delicious and plentiful. A most enjoyable stay.
Brilliant start to our holiday
Booked as an overnight stop before using the Eurostar.
Got a good deal on room. Friendly helpful staff. Excellent food (we had lunch, dinner and breakfast in the restaurant). Would recommend this hotel and would use again. An excellent start to our holiday.
Loved the place
overnight stay before going on Le Shuttle the next day, very friendly staff, very nice food and a lovely room.
only criticism would be that the soundproofing between our room and the one above was not very good. But we would definitely stay there again.