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Reviews - The Abbey Hotel


The Broadway, Minster on Sea, Sheerness, ME12 2DA

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (14)

79% would recommend it to a friend


Customer service


Food quality

Room quality


  • Alan P

  • November 2016

The Abbey Hotel

Very comfortable and very friendly and helpful staff

  • Simon Duffield

  • October 2016

The abbey

Great place to stop with my partner and 2 children, staff are friendly and helpful and comfy room.

  • Alan Dickens

  • October 2016

The Abbey Hotel

Good hotel.

  • d peak

  • October 2016

Hotel was welcoming and the service was great. Food and prices very good. Would use this hotel again

My only downside was the blood stains on the light switch above the bed.

When I pointed it out to reception in the morning they were very appologetic.

  • glenn fowler

  • July 2016

Island stay

More than happy with stay rooms pretty basic food good , bar and staff excellent nothing to much trouble would use again if visit minster in future

  • J Sharp

  • July 2016

Very Pleasant hotel, Just Shame About Hard Bed.

Our whole stay was only spoilt by one thing and that was the bed, my wife and me both woke up with back aches, a shame as the rest of our stay was excellent, the staff very friendly, good location, bar, customers very friendly.

  • Malcolm F

  • May 2016

Superior Room

I had booked a superior room, but it was at the same level as standard rooms I have stayed in previously, although reasonable value for the money.

The reception staff seemed to be doing two jobs at the same time. The accommodation was reasonable clean nothing stood out to make it exceptional or bad, We only had breakfast at the meal during our stay, which was good and sufficient.

  • S Medhurst

  • April 2016

The Abbey Hotel

Nice location well set out rooms adequate accommodation.

  • B Coombes

  • March 2016


An overnight stay in a friendly and clean Hotel.

I was visiting for a 50th at the local golf course and when I enquired about ordering a taxi to take me there for 7.30pm, the kind man at reception offered to drop me there on his way home after finishing his shift at 7pm. Above and beyond the call of duty and very much appreciated. Great breakfast although a long wait, but worth it. Highly recommended.

  • Paul M

  • March 2016

To stay or not to stay..

Let's start with the location.

Perfect for travelling anywhere on the island as it makes a great base. I guess most people who stay are attending functions or are connected with the building trade as there were few builders there at Mothering Sunday weekend. The check in. The chap on reception was chatting to someone who was having a conversation on the phone. He did not see to notice I was there for a good few minutes. He then checked me in and insisted I pay even though I had already pre paid via I had to ring on the Monday to get a refund. The superior rooms are very clean but somewhat dated. Which is a pity. A few pounds spent would really have made the experience of staying so much better. It's like staying in a room from the late 90s. Beware the walls are paper thin. I heard the phone alarm go off in the room next door and could hear every word. Remember this if going for a romantic weekend. Whilst looking for the wifi code in the paperwork in the room, I came across the prices for ordering a newspaper. One of the choices was the News of the World at 95p. Think the room paperwork could do with updating. I never did find the wifi code. Breakfast choice was ok and but the full English appeared to come with pre cooked sausage as was quite dry.

Check was a complete fail. I waited in reception for 10 minutes and had to go off to find someone. They were in the kitchen area chatting. No apology for keeping me waiting and was then told that unless I wanted a VAT receipt, I could leave the keys and go. No questions around stay etc.