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Reviews - Sutherlands Hotel

3

STONE STREET, GATESHEAD, NE109RY

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

83% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • Sally B

  • November 2016

Disappointing, noisy & cold

This is a live music venue with the rooms directly over 'the band' I was told the band finish at midnight (I arrived at 11pm) They were still going at 12.20am This was a midweek night.

Room was cold, radiator didn't come on.

Staff were friendly & welcoming though

I would avoid at all costs!

  • Stuart Colledge

  • July 2016

Very comfortable - and staff very welcoming

Very comfortable and staff very welcoming.

  • D Metcalfe-Holland

  • June 2016

Sutherlands Hotel

We found the hotel staff very friendly and professional.

The room was large and well kept. After travelling nearly 500 miles that day it was a good atmosphere to arrive too. The food was very well presented and if travelling in the area in the future would not hesitate to return there.

  • Dave W

  • February 2015

Overnight stay

The room was more than adequate, my only issue is that a previous guest had apparently walked off with the TV remote, and when I turned on the TV from the unit itself there were no stored channels.

Not a major problem as I know how to sort but could have been for someone else. Only served food until 7.30 on the night I was there, which seemed a little early but there wasn't many people around so you can sort of understand. Food was simple and fresh and very good price, but don't expect Gastro Dining, its not.

  • rikki e

  • February 2015

Friendly

Friendly staff who were happy to help.

Nice rooms and good atmosphere in the bar. All round good hotel

  • K Strong

  • February 2015

Brilliant Stay

Did not know what to expect on booking.

On arrival it immediately felt like home from home. From the Owner to Cleaning staff- everyone was friendly- extremely helpful- in fact absolutely brilliant throughout our stay. Would recommend that you book elsewhere as it is cheaper- they also provide the best taxi recommendation. they go the extra mile to ensure you have a great experience.