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Reviews - IH Hotels Milano Gioia

4

Via della Giustizia 10/D, Milano, 20125

Price From 99.38 AUD

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Customer Reviews

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All reviews (1)

0% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • R Bellamy-Brown

  • August 2015

Fawlty Towers!

First impressions were not favourable as there was considerable graffiti on the hotel sign and walls which had not been removed.

On arrival we were met by two sullen, surly receptionists. They were not particularly helpful or welcoming. Our room was adequate although the safe could not be opened and the frosted window made impossible to see out. In he bathroom the sink plug did not work making it impossible to fill the basin and there were no tissues in the holder. We asked for information as how to travel to the city centre and were given the hotel's 'standard' instruction which explained how to get to the nearest bus stop and where to get the metro from. No information about purchasing the transit system tickets was provided or the cost as one cannot pay as one boards the bus. All in all a disappointing visit and we would not stay there again.