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75% would recommend it to a friend
Location great, service less so.
A hotel that is packed with potential but seems to let you down on two areas, the service offered and maintenance in communal areas.
Brownsover Hall Hotel
First stay at Brownsover.
We had a night away from our children.
The atmosphere is wonderful. The staff are very welcoming & professional. The dinner we had was excellent quality & service in the gorgeous dining room looking out over the very well kept garden. The price for what we had was much lower than I was expecting too. Overall it was a perfect night to just get away, eat nice food & relax in the safe hands of the professional staff. Very highly recommend.
Rare, genuine, authentic old English hall hotel
A lovely, authentic old English hall hotel.
Rare because it didn't have most of its accommodation located in modern hidden wings added to the rear of the original building, like so many other 'old hall' hotels do. The hotel is full of character and has a warm, cosy, opulent atmosphere - the public areas/rooms are particularly charming. The staff were all lovely, the food was good and we all (a party of 6) enjoyed a very relaxing stay in comfortable en-suite rooms with equally comfortable beds. No complaints at all and would heartily recommend the hotel and look forward to staying there again.
Husbands 50th birthday
We went here for the night for my husbands birthday.
He did not know, it was a surprise. Everything was perfect. Beautiful hotel and stunning room, top floor in the stables. Very characteristic, a lot of original features. The waiting staff went beyond what was expected, bought him a birthday cake and sang happy birthday to him, everyone in the dining room sang as well, amazing atmosphere. The food was exceptional, complements to the chef. Prices not too bad either. Breakfast was amazing too, they had decorated the table with "50" confetti which was a lovely touch and very personal. The two girls who waited on us were amazing. Can't wait to re visit.
stayed in the stable block, felt very dated and things like the desk in the room were rank, all blistered, tiny cheap tv, pillows that were the thinnest ive ever seen.
just not what i expect from a £120 per night executive room. god only knows what the standard room would be like. we were pretty dissapointed as we were expecting quality.
the staff were good although the guy who came up kept bowing like we were the king and queen lol, was odd. the food was incredible. very impressed with that.
The warm welcome of the staff turned a miserable night outside into a most pleasurable one to stay at this most atmospheric of hotels.
The exceptional food at both dinner and breakfast is a must when you stay. The room was spacious and airy and had been very well cleaned. The only negative comment is the room really needed a check from the maintenance man, a few simple things needed to be check and repaired.
Country house hotel full of character
Loved the building and grounds.
Easily accessible from M6 and Rugby directions, yet tucked away quietly down a country lane. Friendly, helpful staff. Room 20 isn't spacious and overlooks the oil tanks and the staff smoking area, but we didn't spend much time in it, so not a major problem. Breakfast not great - tepid coffee, mushrooms wizened (in microwave?) and scrambled eggs rather rubbery; waiting staff took orders before there was time to consider the options and brought main course before we'd had time to eat cereal/fruit so everything got cold. We'd still go back, though!
A very pleasant stay
We found the hotel welcoming, the staff very helpful, and our accommodation in the stable clean, warm and delightful.
The hotel has a lot of character and is a great place to stay.
Room for the money was very poor, we stayed in the stables in an 'executive' room, the only good thing about it was the size but was very sparse, furniture has stains all on it, couldn't see out of the windows as needed cleaning, we had no water when we woke up on the Sunday morning..
Hotel reception looked like it could do with a good clean and was very basic, there were dusters and old carpets behind the doors in the area before the reception, which was bad considering that was the first part of the hotel you saw when you arrived.